The Residence at Whitehall
About
The Residence at Whitehall is an independent living and personal care community in Pittsburgh's South Hills, located 15 minutes from downtown. The community offers maintenance-free living with restaurant-quality dining, life enrichment programs, fitness and wellness centers, and scheduled transportation.
Rooms & Floor Plans
Studio
395 sq ft. Independent Living
One Bedroom
564 sq ft. Independent Living
Two Bedroom
873 sq ft. Independent Living
Studio
394 sq ft. Personal Care
Companion Suite
543 sq ft. Personal Care One Bedroom
One Bedroom
562 sq ft. Personal Care
Capacity
46 residents
Phone
(412) 885-1500Website
Visit websiteLocation
Amenities
Life & Activities
Ratings & Reviews
4.3
out of 5
Based on 42 reviews
Reviews (43)
Reviews from Google
Angela D Segiel
I can't say enough how happy I am while moving my 91 yr old mom to this great place. Lead staff went out of there way to assist with any and all inquiries. The maintenance staff made the place feel like 'home' as they hung her photos, paintings, and wall mounted her TV. She maintained a 3 story townhouse on her own after my dad passed and it was just too much maintenance. Now she has 3 full meals a day, snacks n drinks all day and the residents have been welcoming. After being alone for 1.5 years she is enjoying the socializing and company. Very happy with this choice and highly recommend it for anyone considering independent living in a basically all inclusive environment. Heck..me and my BFF may sell our homes and move into a 2br unit.. the place even has a bar and happy hour and the food on daily menu is excellent. Well worth a look. We did have to wait a while for a studio unit but well worth it. Thank you for making this big transition easier
Response from the owner
Thank you, Angela, for taking the time to share such a meaningful experience. We’re truly honored you chose The Residence at Whitehall for your mom, and it’s wonderful to hear how supported you both felt throughout the transition. Helping a new apartment feel like home is so important, and we’re glad our associates could assist with those personal touches. It’s especially heartening to hear that your mom is enjoying the social connection, dining, and sense of community after such a big life change. That’s exactly what vibrant, engaging independent living is all about. We also appreciate your kind recommendation and your patience during the wait—knowing it was worth it means so much to our team. Thank you again for your trust and for being part of our community. Sincerely, The Residence at Whitehall Team
Joe
(see follow up at end) A mixed experience on my recent visit to a resident friend (I traveled cross country). Prior to my visit, my telephone interactions with staff was great. Kudos to Tammy and Maria. At the site, the front desk was helpful but "indifferent". My friends room (nursing section) was just "ok", could have been cleaner and the linens were of low quality and maintenance. The breakfast area was unattended and about 4 residents there were awaiting coffee, breakfast, etc. with no staff for over 20 minutes. I went to the front desk to report the issue an she called "the kitchen". About 10 minutes later another "indifferent" staffer showed and put an unheated plate of eggs/toast/bacon in front of my friend (the plates had been sitting in the prep area covered with plastic wrap for over 30 minutes). I'm investigating alternative living for my friend. This is not a place for "recovery". Owner (see below) reply asked if I would contact them to review further. I did via email asking that they provide a # and contact for me. I have heard nothing more. I have pictures to share with them to provide more context to my review.
Response from the owner
Thank you, Joe, for taking the time to share detailed feedback about your visit to The Residence at Whitehall. We appreciate you recognizing the positive communication you experienced with Tammy and Maria, as well as the assistance provided at the front desk. Your concerns regarding cleanliness, dining service timing, and overall attentiveness are important and have been shared with our leadership team for review. Providing residents with consistent support, comfort, and attentive service is an expectation we take seriously. We would welcome the opportunity to learn more and better understand your experience so we can address these concerns directly. Please feel free to reach out to gracecommitment@gracemanagement.com if you are open to continuing the conversation. — Grace Management, Inc.
Christopher Foster
Wendy in the sales office was fantastic to work with when searching for a the right assisted living for my mother. We had some issues with the rehab facility my mom was at previously but Wendy went there to deal with the issues and meet my mom. Wendy worked well with me on budgets and getting the right fitting placement for her. Once my mom got to TR@W I had not seen her smile so much in the nearly 5 years since my dad passed. Each staff member spent time with her personally to make her feel at home. The other residents were extremely welcoming. Unfortunately she passed after only a month, but it was well worth it.
Response from the owner
Hello Christopher, Thank you for sharing your experience. Wendy and our associates strive to provide personalized care and meaningful connections for every resident, and we’re grateful your mother felt truly at home with us. Hearing that she experienced joy, comfort, and genuine companionship during her time here is deeply meaningful. While her stay was brief, we are honored to have been part of her journey and to have supported your family with care and attention every step of the way. Warm regards, The Residence at Whitehall Family
Rosemary Grogan
Although I am a resident I haven't moved in yet. I have so many questions about the Residence and am always calling Wendy Bryner (Sales Diredtor) for the answers. Wendy is kind, patient, and knowldegeable about the Residence. Her demeanor is such that I know that I made the correct decision when chosing The Resiidence at Whitehall to be my new home!
Response from the owner
Thank you, Rosemary, for taking the time to share your experience—and welcome to The Residence at Whitehall family! We’re so glad to hear how supported you’ve felt during this important transition. Wendy truly embodies the care, patience, and knowledge we strive to provide, and we’re grateful you felt confident and comfortable every step of the way. We look forward to officially welcoming you home soon and being here for you as you settle in. Sincerely, The Residence at Whitehall Team
Bonnie Smith
Response from the owner
Hi Bonnie, Thank you for taking the time to leave a rating. We are committed to providing a senior living experience that meets the unique needs of each resident. We’d welcome the opportunity to learn more about your experience and how we can better support you. Please feel free to reach out to us at gracecommitment@gracemanagement.com. Sincerely, Grace Management, Inc.
