Quality Life Services-Apollo
About
Quality Life Services-Apollo is an assisted living community in Apollo, PA. It has capacity for around 80 residents.
This overview is generated from the information we have on file for this community.
What we know
- Care type
- Assisted Living
- Location
- Apollo, PA
- Capacity
- 80 residents
Phone
(724) 727-3102Location
Ratings & Reviews
2.7
out of 5
Based on 44 reviews
Reviews (44)
Showing the 33 most recent of 44 reviews from Google
slevon209
Muhammad Aryan
Please can you share your WhatsApp number I need some information.
Response from the owner
Hello Muhammad, please call the front desk at 724-727-3451. They will be happy to answer any questions you may have.
clinton davis
I can't believe the awful treatment my dad has gotten here. They're severely understaffed and the patients suffer because of it. The food is horrible. The staff denied my father his right to legal counsel, one of the office staff, Holly, has been unprofessional and rude. She's accused me of making a fuss about seeing my dad when I wasn't on the visitors list and she actually hung up on me when I attempted to reason with her about these issues. They have a ton of bad reviews, here goes one more.
Response from the owner
We’re sorry to hear that your father’s experience did not meet your expectations. At Quality Life Services, we take concerns regarding care, communication, dining services, and staff interactions very seriously, and we appreciate you taking the time to share your feedback. Our team works hard to provide compassionate care and support to every resident and family we serve. While we cannot discuss specific details regarding a resident’s care or personal matters in a public forum, we do want to clarify that residents are always entitled to their rights, including access to outside support and advocacy. We understand that stressful situations can sometimes lead to difficult interactions, and we regret if any communication left you feeling frustrated. Your comments have been shared with our leadership team for review as we continually work to improve the experience for residents and families at our community. We would welcome the opportunity to speak with you directly to better understand your concerns and discuss them further. Please feel free to contact our administration team at your convenience.
Sandy Johnston
Response from the owner
Thank you Sandy, we appreciate your 5-star review!
Karen Bostaph
The staff is kind and compassionate. The residents are well cared for and always appear clean. The facility itself is as clean as a long term care facility can be. Our family has been very pleased with everything at Quality of Life in Apollo.
Response from the owner
Hi Karen, Thank you so much for your kind review. We’re truly glad to hear that your loved one feels well cared for and that you’re happy with our community. We’ll be sure to share your feedback with our team—it means a great deal to them. Providing care with the same compassion and attention we would give our own family is always our goal. -The QLS Team
