Presbyterian Home
About
Presbyterian Home is an assisted living community in Hollidaysburg, PA. It has capacity for around 50 residents.
This overview is generated from the information we have on file for this community.
What we know
- Care type
- Assisted Living
- Location
- Hollidaysburg, PA
- Capacity
- 50 residents
Phone
(814) 693-4000Website
Visit websiteLocation
Ratings & Reviews
3.6
out of 5
Based on 18 reviews
Reviews (18)
Reviews from Google
Clarity Care
Response from the owner
Thank you for your 5-star rating! We're delighted to know you had a positive experience with us.
Crystal Conner
The nursing aids are harsh towards the clients .. I have a family member in there, that is in their right mind. They see the nurses throw medicine towards the clients, use aggressive tones, and just treat the patients poorly! The elder have been through even! There should be cameras in the facility to monitor this behavior but there's not. It's unethical and abusive.
Response from the owner
Thank you for taking the time to share your concerns. We take all feedback regarding the care and dignity of our residents very seriously. We encourage you to connect directly with our community leadership at Presbyterian Village - Hollidaysburg. Please reach out to the Department Director, Administrator, or Executive Director as soon as possible at (814) 693-4000 so your concerns can be addressed promptly and thoroughly. If you feel your concern has not been fully resolved at the community level, please contact the Presbyterian Senior Living Customer Service Line at 1-877-246-4744.
Anita Baumann
My mother was admitted on 11/21/205 to the nursing facility at Presbyterian Village. The nursing staff forgot to add two important drugs to her care plan, even though they had been ordered by UPMC Hospital. One of the drugs was aspirin for its blood thinning properties. After not receiving the two prescribed drugs for 9 days, my mother developed pulmonary embolisms and deep vein thrombosis. I believe she died as a result a their negligence. When confronted with these facts, the executive director did not deny that they had made a significant error. I would not recommend this home for anyone.
Response from the owner
Your feedback is important, and we take such matters seriously. If you have a concern that was not able to be addressed by your local community leadership, call the Presbyterian Senior Living Customer Service Line at 1-877-246-4744.
Donna Gority
Response from the owner
We're receive your positive feedback. Thank you for taking the time to leave a review.
Melissa
Please do not put your loved one here. Higher ups are never here. You reach out to corporate in Dillsburg nothing happens. Problems are brought to the Administrators in personal care and nothing is done about it. The nurses and aids are wonderful. They are overworked and underpaid. Always short on help. Your loved one cant be taken care of properly. Gave my uncle expired medications. There is one nurse here who sits medications in front of residents and never sees that they take them. Higher ups are aware... They do nothing. They dont want bothered. Put your loved one somewhere else. I am calling the state and county. This place is awful. They just want your money. They are overcharged for everything. This is in response to the answer below.. Why would I call corporate when you don't return phone calls? The Administrators is never here to go to! Your administrator of personal care walked out. Employees have no one to go to. Disgraceful. I don't see anyone from corporate here!. Again you have been reported.
Response from the owner
We're truly sorry to hear about your experience and appreciate you bringing these concerns to our attention. We take all feedback seriously and are committed to providing the best care possible. We will certainly look into the issues you've raised to ensure we are meeting our high standards of care. Thank you for your feedback.Thank you for providing us with your valuable feedback. Any concerns should be directed to the community leadership, please contact the appropriate Department Director, Administrator, On-site Manager or Executive Director immediately. Call us at 814-693-4000. If you have a concern that was not able to be addressed by your local community leadership, call the Presbyterian Senior Living Customer Service Line at 1-877-246-4744.


