Oak Hill Manor

Would rate negative stars if I could! My Nana had an infection around her heart and was sent here for six weeks of IV antibiotics. While Oak Hill may not be directly responsible for her death, they certainly did not make her last couple months easy. During her time there, she had limited activity outside of her physical therapy and remarked that she spent a lot of time laying in her bed or her broken recliner. When we visited her, it took at least 20 minutes for someone to respond to the call button. As if that isn't bad enough, her and her roommate said they were yelled at for using the call button to have someone turn on the air conditioner, something they were not able to do themselves. When she completed her treatment, no one contacted us about discharging her. In fact, the last conversation I had with her she mentioned that the only time she was out of her room that day was to get breakfast. Once her treatment was done, she was left in her room to sit. DO NOT send your loved ones here. My Nana, like everyone else in that facility, deserved quality care. We lost her shortly after that and knowing how poorly she was treated rubbed salt in a deep wound that won't heal.

Please don't send your love one here!! My Mom was there for what was suppose to be rehab to prepare her for surgery. She was mistreated, disrespected and it broke my heart. It came to a crisis point. Staff hid an advancing infection from us. My mom was in so much pain. Literally sobbing, leg bright red, swollen. Staff offered a Tylenol. We had to insist on an ambulance to the hospital. My mom died from a bone infection and she only got real care because we fought for her to get to the hospital. She died a horrible death and my heart is still broken. Do not let your loved one be sent here!

My 82 year old Aunt is in there. I have pushed the button for the nurses and nobody ever came in. I had to go find someone. My sister went in yesterday and she was sitting in a poop diaper for God knows how long. The furniture in the room was falling apart and the drawers had dirt and stuff that peeled off from the inside of the drawers. Paint peeling off the walls. I don't know how this dump ever passed inspection.

One of the major problems with this facility is their lack of communication with families and within their own staff. The needs of patients are neglected and the rooms are only spot cleaned. I saw the same candy wrapper under the bed for days. I watched my friends health deteriorate day by day. The only person who appeared to enjoy their job was Dolly and the receptionist.