Merrill Gardens at West Chester
Verified pricing
- Independent Living
- from $3,350/moverified July 2026
About
Merrill Gardens at West Chester is a senior living community offering independent living, personal care, and memory care services. Located at 1201 Ward Ave in West Chester, PA, the community features spacious apartments, on-site amenities, and an active lifestyle program with enriching activities.
Capacity
94 residents
Phone
(484) 401-9800Website
Visit websiteLocation
Amenities
Life & Activities
Ratings & Reviews
4.4
out of 5
Based on 74 reviews
Reviews (74)
Showing the 48 most recent of 74 reviews from Google
Amy Mueller
After doing his research, meeting with Alyssa for a tour and having lunch my father decided that this was the place for him. My sister and I set up a tour and Alyssa could not have been more amazing. She answered every question we had and assured us that he would love it there. She made herself available on weekends so I could go over and see his apartment and get the layout. There are endless activities to do, trips, and fun happy hours for the residents. He has been there for just over a month now and is settling in nicely. Alyssa and the entire staff made the transition easy! Five stars from me!!
Response from the owner
Hi Amy, thank you so much for taking the time to leave us this review! It's wonderful to hear that your father has adjusted to life at Merrill Gardens so quickly. Please don't hesitate to reach out if you ever need anything.
Mo Books
Alyssa was very helpful, answered all our questions, followed up. Loved the community. Beautifully designed considering not only the residents but also the family visitors. What a great place for kids to visit Gran! Spacious common areas.
Response from the owner
Hi Mo, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
JR Schmitt
I was invited here to perform with my school's choir for the veterans. We were graciously hosted in their lovely facility. I look forward to returning there.
Response from the owner
Hi JR, thank you so much for taking the time to leave us this review! We look forward to your next performance at our community. Please don't hesitate to reach out if you ever need anything.
Lee Murray
Memory care is not committed to compassion or cleanliness. I pulled my guy out after just 34 days as the burden for monitoring his care had to be overseen. This is not a place you can trust your loved ones to be properly cared for. At a great expense the hard learned lesson was obvious from 7/15/24 - 8/19/24. Do not be fooled.
Response from the owner
Thank you for reaching out regarding these concerns, Lee. We take these issues very seriously and would like to speak to you about your experience. Please email us at shilpap@merrillgardens.com with your preferred contact information and we’ll reach out to you.
John Roam
We had my aunt at Arbor Square for many years and were very happy with the service and care they provided her. The staff is very attentive and always willing to work with the family.
Response from the owner
Hi John, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.


