Mercer Hill at Doylestown

Unbelievably disrespectful staff . I had a basic question . I asked if they had a public bathroom I could use . The front desk staff yell at me 2 pm Friday July 24th . It's really not a big deal . If I am not permitted to use the restroom.All they had to do was say that , but the behavior was unbelievably disrespectful. If they are that disrespectful over someone just asking if they have a public bathroom then God knows how they treat others .

We recently moved my dad into the memory care unit at Mercer Hill at Doylestown, and I can honestly say the experience has exceeded every expectation. Coming off a much more challenging situation we had in Georgia, I was understandably anxious about making another transition. From day one, the team at Mercer Hill, and most specifically Craig, has been exceptional. They are attentive, compassionate, and truly treat residents with dignity and care. What has stood out most to me is the peace of mind. My work schedule has been nonstop, and even with that, I feel completely at ease knowing my dad is in such capable hands. That feeling alone is invaluable and has lifted a huge weight off my shoulders. The staff has created an environment that feels both professional and genuinely caring. It’s clear they take pride in what they do, and it shows in every interaction. I’m incredibly grateful to Craig and the entire team for the care they’ve provided my dad and the support they’ve given our family. I would highly recommend Mercer Hill to anyone navigating memory care for a loved one.

So thankful for the staff that do their jobs with heart and kindness. Kendra is amazing and gets stuff done! So thankful for her patience with my elderly friend.

This is a wonderful facility and community. We just moved my grandmother out but the staff, especially Rebecca, are very friendly and accommodating. Residents are kind and there’s a lot to do. The facility is beautiful inside with lovely room selections. It is pricey but definitely a higher end atmosphere. She had some complaints about the food quality and options, which seemed to be shared among other residents.

Mercer Hill hosted a fantastic Valentine’s Day chocolate and wine pairing event and invited outside guests. My mom and I enjoyed the incredible menu, including gourmet food expertly paired with thoughtfully chosen wine. The atmosphere was celebratory and fun. My mom and I and everyone had a fantastic time. thank you to the events staff and the chef and kitchen staff for putting on a memorable special event!