Juniper Village at Monroeville

I looked at many places for my Mom and I decided on Juniper Monroeville. They made the transition flawless and made her welcome from the start. She was medically complex and they met all of her needs with a smile. She made friends and loved each person that cared for her. Her main two aides James and Dwayne made sure she was happy and safe at all times. She was very active and social there with the other residents and staff. The kitchen and dinning room staff (Devon) always wanted to accommodate her diet in every way. This was the first time in years I could have a great night sleep, knowing she was in the best hands. My only regret is not getting her there earlier.

My mom has been in Memory Care for a little over a year and is doing quite well. I would like to call attention to the special care she receives from Tammy, Keisha, Audra and Anthony. They are very kind and always try their best to make sure she feels comfortable. The interim director, Mary Ann has been working hard to make general over all improvements to the facility and lastly McKenzie has made welcome additions to the memory care activities. I know they all have difficult jobs and I feel they should be recognized for going above and beyond, not just for my mom, but for other patients as well.

Senior management has been very receptive to everything we have to say regarding our mother’s care…it’s clear they want to do everything they can to make my mom’s stay as comfortable (and happy) as they can!

I've recently placed my mother here. I looked at several facilities. I found the memory care unit to be well thought out, engaging the residents in activities (not the usual endless puzzle building) and some very nuanced touches like a circular layout (all roads lead to home) and unique and brightly colored doors to help residents find their rooms. She doesn't need this yet, but I like to plan for the eventuality. In the meantime, she has a lovely suite. The staff is attentive, pleasant, polite and patient. I know most of the staff by name, and conversely, the staff all seem to know the residents by name. My very first contact was with the Director of Sales and Marketing. (I'm leaving names out of this for privacy purposes) You wouldn't know that was her job — she was so very involved and keeps in touch. (I had to look her title up when writing this up for proper identification). I said to her midway through our conversation "I can tell you really like your job." It was very evident. I've seen her there since at all hours, presumably to accommodate the schedules of interested families. All of these places are expensive. However, Juniper Village is comparably priced. When you are shopping around, don't forget the all-inclusive incidentals which many places treat in à la carte fashion (e.g. med management, meals, etc.). And speaking of meals, the food is made freshly everyday from scratch with several options from which to choose. In short, I am very impressed. If you are in need of such care for a loved one, do yourself a favor and schedule a visit.