Cathedral Village

They did a decent job taking care of someone until they run your insurance out and don’t switch to Medicare like they are supposed to.Then all of the sudden nurses become rude and doctors don’t seem not know anything while robbing you blind for thousands of dollars out of your pocket.

My husband was treated with kindness and respect in (2024) which was the first time he had a temporary stay. However, this 3 week stay (2025) was the opposite. Several of the evening Nurses were rude and downright lazy. When I spoke to the Supervisor things changed for a day or two but then went back to the way they were. Please know there were a few great Nurses, I just wish they were there all the time. Nursing is a vocation not just a job!

The hospital recommended my get physical therapy in a rehabilitation facility so I look at the reviews so I saw that Cathedral Village had a lot of good views. So from the hospital my mom went into Cathedral Village. This place was a mess .The staff was disrespectful. My mom had asked one of the RN’s for pain medication after she had been waiting for over a hour . The nurse on staff started cussing my mother out , telling her she not the only one . After I spoke with the administrator, The staff started put on a good act like they was doing they job . My mom passed in less than a month in this place . She ended up with two bed sores in two weeks of being in Cathedral Village.Mind you my mom came into Cathedral Village continent meaning no Diapers !! Ok! Now I keep telling the staff that something wasn’t right that they should send my mother out to the hospital, My mom and I keep telling the nurses that she wasn’t feeling well. They said that they ran test and that she was ok . So we thought . Maybe she was getting a cold , because they said that their was anything else going on , because they had rana test ! I also realized that they wasn’t giving mom good treatment or hygiene care . One day I went to clean off my mom hands and face ., Her skin was so dirty. I spoke with the staff numerous of times about my mom I started washing my mom myself. I couldn’t believe how much dirt was on my mother . They assured me that things would be better! Now I wish I would’ve followed my gut ,and got my mom out of the death hole !!I thought she was in good hands because she was in a place with nurses and doctors. That was the worst mistake of our lives “Cathedral Village”!!Because now she gone. After less than a month. So next time people listen to your gut! Smfh with tear and a broken heart! 💔😭