Willow Knoll Post Acute and Senior Living

Horrible experience at this place . The Nurses are very unprofessional. Found several sleeping at Nurses Station while patients was needing help . Alarms down the hallways was left unattended . Nurses had a bad attitude if you asked questions . Please take your love ones somewhere else or they will get treated like a dog . Bad experience . This place needs inspected at All levels . If Nursing is poor the patients are getting treated poorly . If the Nurses don't like their jobs they should leave . Super toxic environment. Be safe .Your love ones and any love ones deserve dignity and loyal folks doing the service of God and His Angels . Time to clean this place up .

The assistant living side is very dirty and run down , cobwebs , spider webs everywhere! My brothers room is nasty , outside is very unkept,all the baseboards have dirt on floor next to them whoever is cleaning is not doing there’re job i’m77and can clean better that that ! They definitely need an inspection done !

It SUCKS here there is no professionalism or caring involved. The food is nasty and no one is accountable for their actions. When I can get out of here i NEVER want to come back!

When needing help I've had time taking an hour and a half for help I've had stuff stolen out of my room since I've been there last week I was there bout my birth certificate it was stolen out of my room they stole my wallet in 3 days I tore the whole room apart and couldn't find them. They put him back in my room when I went to sleep that night any place that will never be there my birth certificate. One of the nurses help me find my wallet because she brought it in cuz somebody handed it to her I said yeah go ahead she walks over to my recliner that has nothin over my recliner. She said is this it. I said yeah I already checked my recliner there's nothing on it somebody must have gave it to her before she returned it to my room. I take water to my bed when I sleep. The nurse came in to give me my medicine and woke me up I grabbed for my water to drink a little bit cuz I had to dry throat she said no you take his first I said no I have to take water before my mouth too dry She grab my arm real tight she said no take his first then she did it the second time I should have called the cops cuz they ain't allowed to do that. I could write a book about that place until you actually what went on people not getting take care of When you go visit if they give you a chance to talk to people ask them how they been traded there's a few good people but a lot of bad ones. I told one guy they have hospice coming to take care of him. that never happened.Choose before you go there. Can't use his legs is one arm don't doing no good in his right arm he drives his electric chair with his wrist. Had cancer in his bladder when he had work on his rectum. He pees in one bag they let it go too full The bag he poops in they let it go to full too. My one friend had a big big sore on her rear end she's an electric chair 2 she peed all over herself they asked her do you want to go to bed or you want to come back out here. She said come back out here instead of changing her a letter sensor for 5 more hours it's sad I can tell you much of stuff that actually happened there. Open your eyes up learn more about that place before you put a family member in there