Valley View Health Campus
About
Valley View Health Campus is a Trilogy Senior Living Community dedicated to exceeding customer service expectations. Services include assisted living, transitional care, long-term care, skilled nursing, short-term rehab, respite care, therapy services, adult day services, and outpatient therapy.
Capacity
38 residents
Phone
(419) 332-0357Website
Visit websiteLocation
Amenities
Ratings & Reviews
4.4
out of 5
Based on 56 reviews
Reviews (56)
Showing the 43 most recent of 56 reviews from Google
Susan Linker
Residents are regularly neglected at this facility. Residents often push their call buttons and the staff ignores them. DO NOT allow any of your family members to stay here. They will NOT get the proper care. It's appalling!
Janice Smith
It is wonderful volunteering here. I have met so many nice residents and staff. They have a wonderful activity program with a wide variety of activities for the residents to choose from. I would highly recommend Valley View!
Kimberly Hallett
After visiting multiple places to assist my loved one, I had my heart set on Valley View and was so happy when their newly renovated Legacy Lane hall opened. The hall itself is fresh and new with a homey and nice "great room" (kitchen, seating, and dining) atmosphere where you first walk in. It has a fairly large courtyard area to go outside for fresh air. The rooms look fresh and crisp and have never had an odor and always been clean when I've popped in for a visit. The staff is attentive and I am pleased with the fact they communicate with each other so well (example, taking my loved one out for a special occasion, the person I told wasn't there the day we went out, but they knew about it and made sure when I showed up to get them, they looked good and felt good about themselves and had on the outfit we talked about). I've seen several meals and it always looks and smells appealing. Not to mention they will make special desserts as an activity to serve later....just like at home! The nurses have been efficient, pleasant, and easy to talk to and call me when needed, so I have not felt worried. The staff always greets my loved one by name when we are out and about on a walk around the facility. The business/billing office has been easy to work with and always gets back to me quickly. I really can't think of a thing I could even complain about, which is never how I imagined this transition to be! My loved one is always clean, always doing something, and I would say is THRIVING there. Thank you Valley View, especially the Legacy Lane staff. My mind is at ease when I can't be there.
John Gonzales
This is a great place. I enjoyed visiting my grandpa. He got good nursing care and therapy. He is happy they were able to get him back home.
Josh Gonzales
Recently my grandfather spent a few months here in the rehab. He enjoyed the food and all the staff. Very nice place well kept and customer services is outstanding! Definitely will recommend to anyone needing care.

