The Residence at Melrose Station

As someone who brings children into the Residence regularly through my Free-Range Kids program, this place holds a special spot for me. The setting is lovely, the staff is warm, and it's clear that residents are well cared for and genuinely engaged in life. What stands out most is the spirit of community collaboration — the openness to let something meaningful happen between generations. Whether it's coloring together or reading stories, these visits matter. For the kids, it's a chance to connect with people outside their usual world. For the residents, a little spark of joy. That kind of exchange is rare, and this community makes it possible.

I’ve had the privilege of running an intergenerational music class here for the past year, and the team has been nothing but supportive, thoughtful, and open to trying new ideas. You can feel how deeply they care about creating meaningful experiences for their residents - they consistently advocate for what will bring joy, connection, and real engagement to the people who call this community home. A warm, resident-first place with genuinely thoughtful leadership and staff.

My parents joined the community three years ago and we are so grateful. They were 93 and 95 at the time, and leaving a family home from out of state. It’s a vibrant community, . The staff are compassionate and kind and supported by vigilant administrators and they are enriched by active community and an engagement staff that truly looks to find shared interests and builds programming around that. A elderly couple poses a challenge, as their needs are different. The nursing, building staff, aides, and an entire community of friends have been very supportive in helping them to meet their primary stated goal “ to be together”. We can speak to all living options as we have progressed through all, the independent, assisted, and memory care. This is private pay and costly - you are choosing a quality of life option, and one must recognize that they provide very limited medical support, but we are very happy that our parents (grandparents -great grandparents) have found a true home here !

We had to take our father out after they kicked him out. They called the police on him many times and could not do their job. They just wanted to collect rent with no hassle. Most were unprofessional. I do not recommend this place at all for someone with Alzheimer's. Most of the staff were rude and nasty. We placed our father in Windrose in Woburn and immediately noticed a positive within him. The staff was great in treating him and checking on him daily. The staff had a lot of respect and professionalism.