Assisted LivingMemory Care

Heritage Woods

462 Main Street, Agawam, MA 4.9 (95 Google reviews)

Verified pricing

Independent Living
from $4,509/moverified July 2026
Accepts:Private pay

About

Heritage Woods is an independent senior living community that emphasizes maintenance-free living, allowing residents to focus on enjoying their lives. The community offers comfortable apartment options ranging from studios to multi-room suites, with dining services, recreational activities, and wellness programs.

Rooms & Floor Plans

The Studio

280 sq ft. Cozy studio apartment with small kitchenette

The Alcove

330 sq ft. Cozy studio apartment with extra sitting area and small kitchenette

The One Bedroom

Our elite two room suite

The Suite

Our largest apartment with bedroom, living room and dining room areas

Capacity

109 residents

Phone

(413) 786-9704

Website

Visit website

Location

Amenities

Wheelchair Accessible Parking
Wheelchair Accessible Entrance

Life & Activities

cornhole tournamentspainting with a twistwheel of fortuneyoga sessionsmeditation workshopsstress managementstretching classeshealth awareness talksexcursions to parksexcursions to museumsexcursions to shopping areasexcursions for ice cream

Ratings & Reviews

4.9

out of 5

Based on 95 Google reviews

Reviews (95)

Showing the 50 most recent of 95 reviews from Google

L

Lorraine Brisson

Aug 2026

My mother is in the Memory Care unit. I could not be happier with the care the staff give to my mother. They have gone above and beyond their job requirement. Thanks to the staff, my mother is able to reside in the Memory Care unit, rather than be placed in a nursing home. The staff are always pleasant and listen to the family's needs. They truly care about the residents.

Response from the owner

We sincerely appreciate your 5-star review! Thank you for sharing your positive experience—our team is dedicated to providing exceptional care, and feedback like yours encourages us to keep raising the bar.

I

Irene Baumgaertner

Aug 2026

The Birches Memory Care unit staff provide many diverse activities for the residents. They demonstrate resident autonomy yet gently encourage involvement. The director Jenn is very much approachable, is receptive to family concerns and demonstrates her knowledge of the residents. The staff speak kindly to the residents with patience.

Response from the owner

Thank you so much for your kind words and 5-star review! We’re truly grateful you took the time to share your experience. Our team works hard to deliver excellent care, and your feedback means a lot to us.

C

Chris Messier

Aug 2026

We moved my mother into the memory care area of Heritage Woods (The Birches) about two years ago. The staff has been great and knowing your loved one is safe and being cared for is comforting. Working with dementia patients is difficult and we appreciate everything they’re doing for my mom.

Response from the owner

Thank you for the wonderful review and the 5 stars! We’re honored to have earned your trust and are so glad to hear that your experience with our center was a great one.

T

Todd Langevin

Aug 2026

My mother is in the Birches Memory Care unit at Heritage Woods. She has been there for almost a year. The staff are very friendly and the rooms and common areas are very clean. The food definitely agrees with her and she seems to be happy there. Many activities happen daily and the residents are given lots of opportunities to interact.

Response from the owner

Thank you so much for your kind words and 5-star review! We’re truly grateful you took the time to share your experience. Our team works hard to deliver excellent care, and your feedback means a lot to us.

E

Eileen Connors

Aug 2026

The Birches memory care unit at Heritage Woods has been very good to my mother. Her studio is kept clean and tidy. Everyone knows her name and has a smile for her. She's clean and comfortable, spends a lot of time outside in the garden area, and participates in the activities they provide for stimulation. We've been very happy with her stay.

Response from the owner

We sincerely appreciate your 5-star review! Thank you for sharing your positive experience—our team is dedicated to providing exceptional care, and feedback like yours encourages us to keep raising the bar.

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