Sugar Hill
About
Sugar Hill Assisted Living Community and Memory Care is set on the historic 19-acre estate of Winthrop Crane in Dalton, MA, offering assisted living, independent living, and specialized memory care services. The community features a restored Georgian Revival mansion built in 1907-1909 with 23 rooms, plus independent living neighborhoods with remodeled homes and newly constructed residences.
Rooms & Floor Plans
Private apartments
Semi-private apartments
Independent living homes
Remodeled homes with hardwood floors, modern design, lush landscaping, custom-built kitchens and baths
Carriage house residences
Converted carriage houses offering independent living or short-term vacation stays
Capacity
42 residents
Phone
(413) 684-0100Website
Visit websiteLocation
Amenities
Life & Activities
Care Services
- Medication Management
- Memory Care
- Physical Therapy
- Transportation
- Housekeeping
- Personal Care
- Twenty Four Hour Staff
- Wellness Programs
- Respite Care
Ratings & Reviews
4.9
out of 5
Based on 19 reviews
Reviews (19)
Reviews from Google
Eliuth Vaca
Response from the owner
Thanks so much for taking the time to leave a review!
Sam Chapin
Incredibly helpful people especially Camilo. My mother was treated with kindness and respect. I can highly recommend Sugar Hill.
Response from the owner
Thanks for taking the time to leave a review, Sam. It means a lot to us!
Suzanne Petke
UPDATE 3/10/2025: My mother has been living at Sugar Hill Assisted Living for over 16 months now, and she continues to be very happy there. The smaller size of the residence makes it less confusing, and the Executive Director, Cam, along with the entire staff, has always been and continues to be incredibly attentive to her needs. Their kindness and care give me great peace of mind, and I highly recommend Sugar Hill for anyone looking for a warm and supportive assisted living community. ORIGINAL REVIEW: Sugar Hill Assisted Living has been a haven of comfort and care for my mother, and I couldn't be more grateful. From the moment we stepped through the doors, the staff at Sugar Hill made us feel like family. The team here is nothing short of exceptional. From the warm reception to the diligent nurses and aides, the dedicated food staff led by skillful chefs, the engaging activities, and the diligent cleaning and maintenance crew, every aspect of Sugar Hill operates with a commitment to excellence. What truly sets Sugar Hill apart is the genuine warmth and compassion exhibited by every member of the team. It's evident that they genuinely care about the well-being and happiness of the residents. My mother, who was initially hesitant about transitioning to assisted living, now feels right at home thanks to the welcoming atmosphere cultivated by the staff. I must highlight a few individuals who have gone above and beyond to ensure my mother's comfort and happiness. Cam has been instrumental in facilitating a smooth transition, while Mardi operates as the Command Center with her finger on the pulse of daily activities. Nurse Becky, along with the CNAs and aides, ensures that my mother's medical needs are met with the utmost attention and care. Even the maintenance director, whose name escapes me, setup my mother's living space to her liking. The mansion's architecture exudes charm, and the grounds are nothing short of picturesque, creating a serene environment for residents to call home. As a family member, I am deeply grateful and less stressed knowing that my mother is in the hands of such capable and compassionate professionals. My mother echoes my sentiments, expressing how cozy and homelike she finds her surroundings at Sugar Hill. In conclusion, Sugar Hill Assisted Living is not just a facility; it's a community built on genuine care, compassion, and dedication to enriching the lives of its residents. I wholeheartedly recommend it to anyone seeking exceptional assisted living care for their loved ones.
Response from the owner
Hello -Thank you so much for taking the time to provide a review. We appreciate you mentioning our compassionate and skilled staff and are delighted to hear such positive feedback. Thank you again for your kind words, and more importantly, thank you for trusting Sugar Hill to care for your mom.
Susan Brown
Small, well-managed, comfortable, clean, good food, amazing physical plant. Staff is caring, also seem to like each other, like the residents, enjoy working there--atmosphere is friendly and warm. Activities seem well-planned, varied, inclusive. Nursing staff is top-notch and keeps on top of residents' needs, also keeps in touch with family members.
KSJ
I can’t recommend Sugar Hill enough! Moving a parent into assisted living can be emotional, but their Executive Director, Cam, and staff were so supportive, genuine and compassionate. Mom loves it there. Being smaller allows for personalization - from both a service and relationship perspective. From the nurses to culinary staff to cleaning staff, they know and interact with mom! So blessed to have mom at Sugar Hill.
Response from the owner
KSJ - thank you so much for your kind words. Our residents always come first, and creating an inclusive community where every person is honored as an individual is our daily mission. We're so glad to have Mom here as part of our community!


