Storypoint Waterville

A wonderful facility. We toured several assistance facilities and the Waterville StoryPoint was definitely the best fit for our Mom. The care that is given to their residents is amazing. Every little aspect of living in a new home is given the utmost attention for each resident’s individual needs. Moving a parent is a daunting process but StoryPoint’s staff gets 5 Stars for their awesome work and helping us make a tough decision a bit easier.

If you are looking for the perfect choice for your loved one, StoryPoint Waterville daily demonstrates why they are the superior choice for senior living in the greater Toledo area. Having had previous experience with other senior living communities for my own father, I can confidently say that I feel like even though my father-in-law is in an independent living apartment, he is looked after in a way I have not seen demonstrated in any other community in our area. Here is what our family has found most valuable: In-House Partners: Beyond the daily living experience, we find the fact that we can get other services from their in-house partners very valuable. We have at times utilized both their physical therapy and home health partners, and it is just so much easier on the family to have these services available right at StoryPoint. The à la carte model for services both allows us to get focused care and save money. Restaurant Style dining: While the food really is good, I think it is the staff who make the dining room shine. Knowing my father-in-law was new, they worked with us to find a welcoming table where he could eat and socialize every evening. It made a huge difference in how my father-in-law felt about moving. Top-Notch Maintenance: Whenever an issue arises, the maintenance team addresses it almost immediately. The building is always in good repair and our experience has been that any issue in individual apartments is taken seriously and fixed. Engaging Daily Life: There is a wide variety of programs and services offered on a daily basis to keep residents active and involved. Interesting lectures, visiting animals, trips for shopping or to visit different local sites make it clear they try to have something for everyone. Genuinely Caring Staff: From the executive director to the Bistro staff, the entire team is incredibly available and actively interacting with residents every single day. They greet you with a smile, take time to get to know you, and are always ready to help. It feels very reassuring to know they are helping us look after our loved one. I really cannot say enough good things about StoryPoint. We came to them at a very difficult time in my father-in-law's life and they were nothing but compassionate and kind to our family. They made what could be a very difficult transition much easier and really went out of their way to help. I highly recommend them!

Person that lead the tour was very caring, knowledgeable and was thorough with information!

Pleasant, not pushy, made to feel at home.

Joe Katich has been absolutely delightful and amazing to work with and was very patient in waiting for my decision. I met a few residents and look forward to getting to know them and I can’t wait to move in!