Shrewsbury Crossings
About
Benchmark Senior Living at Shrewsbury Crossings is a close-knit community located minutes off I-290 next to St. John's High School athletic fields that has provided assisted living and mind and memory care for 23+ years. The community offers tailored daily care to individual abilities and needs, with a lovely residential setting featuring outdoor patios and gardens, plus a vibrant programming calendar of engaging seasonal activities.
Rooms & Floor Plans
Studio
Studio Apartment with Private Bathroom, Kitchenette, Pet Friendly
One Bedroom
One Bedroom Apartment with Private Bathroom, Kitchenette, Pet Friendly
One Bedroom Deluxe
One Bedroom Deluxe Apartment with Private Bathroom, Kitchenette, Pet Friendly
Memory Care Studio
Studio Apartment with Private Bathroom
Memory Care One Bedroom
One Bedroom Apartment with Private Bathroom
Memory Care Companion Suite
Private Bedroom with Shared Bathroom
Capacity
64 residents
Phone
(508) 845-2100Website
Visit websiteLocation
Amenities
Life & Activities
Ratings & Reviews
4.3
out of 5
Based on 23 reviews
Reviews (24)
Reviews from Google
Charles R Basin
Good enough care, but be ready for them to at-a-whim raise the monthly cost (in the middle of a year), making an already expensive room unmanageable. Every time I turn around they're finding some reason to add another $1000 or more to her bill. Not to mention the constant 10% increase each and every year. For example they wanted over $1000 to remind my mom to take her vitamins. That's about $33/day for a five-second walk in. They won't even put her vitamins in a daily dispenser, we have to do that. Wish I could make that kind of money! Now they're telling me out of the blue that they want another $1200 per month to inform her about the activities. I'm not making this up! I'm seriously thinking of moving my mom to another provider.
Response from the owner
Hello Charles R Basin, We appreciate you taking the time to share your concerns, and we’re genuinely sorry to hear about your experience with our community. Our team at Benchmark Senior Living at Shrewsbury Crossings is committed to providing exceptional care and maintaining transparent communication with our residents and their families. We understand your frustrations regarding the fee increase, and we want to assure you that we take such feedback seriously. We strive to balance the financial aspects of our services with the quality of care provided. We want to ensure we address your concerns appropriately, and kindly ask that you reach out to our management team directly at (774) 225-0004 to discuss these changes and explore potential solutions. We value your input, and your {LOVED ONE’s} well-being is our top priority. Thank you again for bringing this to our attention, and we look forward to the opportunity to address your concerns. Thank you, The Benchmark Senior Living at Shrewsbury Crossings Team
Bailey Powers
Response from the owner
Hello Bay, We are sorry to hear about your experience at our community. Would you mind sending us some additional information at customerservice@benchmarkquality.com so that we can learn more? Thank you.
Dana DeMiles
My grandmother is so happy here at Shrewsbury Crossing! we thought her transition out of her home would be a challenge, but the staff did a fantastic job of making this community her home.
Response from the owner
Hello Dana, Thank you for the great review. We are so glad to hear about your experience with our community. Our dedicated associates take great pride in providing the very best experience possible and your compliments are a highlight for our team. Thank you for sharing, and thank you for choosing Benchmark Senior Living at Shrewsbury Crossings!
Joe A
Sue is an amazing and compassionate to work with, highly recommend!
Response from the owner
Hello Joseph, thank you for the great review. We are so glad to hear about your experience with our community. Our dedicated associates take great pride in providing the very best experience possible and your compliments are a highlight for our team. Thank you for sharing, and thank you for choosing Benchmark Senior Living at Shrewsbury Crossings!
James Goldsberry
We have had a wonderful experience in our first six months for both my Mom as a resident and our family as we have helped her during the transition. The Benchmark team has been knowledgeable and helpful for every step of the process.
Response from the owner
Hello James, thank you for the great review. We are so glad to hear about your experience with our community. Our dedicated associates take great pride in providing the very best experience possible and your compliments are a highlight for our team. Thank you for sharing, and thank you for choosing Benchmark Senior Living at Shrewsbury Crossings!
