Poet'S Walk Henderson

"The Monarch At Henderson" is a top flight Professional Community. If Someone Is Searching For A Caring, Very Loving Place For Their Loved One, "Monarch" Is Your Community. ~Mark De Julio💝💙

Monarch Memory Care is truly all about the people who work there. Each employee goes beyond their ordinary job and treats residents with patience, respect, and genuine care. The management team has an open-door policy and is always quick to respond to requests, which makes a big difference for families. I appreciate how the activities are thoughtfully adjusted to fit each stage of Alzheimer’s progression. They not only provide stimulation and engagement but also recognize that families need support and coaching along the way. One of my favorite aspects is that residents who are able can enjoy outings to places like museums, movie theaters restaurants and more. My wife especially loves the live music and performers that come in regularly—it’s a real highlight for her. From top to bottom, Monarch Memory Care is built around people who truly care, and that commitment shows in every interaction.

Beautiful place! My grandmother lived there for 8 months, and it was the best decision we have ever made. The love and the care that she receives from the staff is absolutely amazing! They have different types of activities every day as well as entertainment at least once a week. It really brightens her day! Thank you so much!

DO NOT BRING YOUR FAMILY HERE! If you do please be aware request a camera in their room. Residents come here to die they never make it long and they are abused in the process. The Wellness director is disgrace to health care and her license she be revoked. THERE IS NO 24hr NURSE CARE! be ready to wait days to hear from your loved ones if you live out of town. The places reeks once you hit the double doors residents go a full shift without being checked on. Don’t let them lie to you for over 7k a month the care provided here is a tragedy they need to be shut down there is a reason why it’s no longer Poets walk the last owner wanted no parts of this facility! Proceed with caution if they are bed bound they didn’t feed my aunt all day her food was left in her room and picked up the next morning UNTOUCHED! Check their bodies for bruising staff is abusing them and taking their belongings.

I’ve had my Grandpa in Poet’s Walk for nearly two years. With all full time care facilities, it has areas that they are really strong in, and areas that they are continuing to improve in. My Grandpa is happy though, and he is still conversational and gives me reports on his care partners and other residents that he interacts with. The admin team works really hard to foster a work environment where their care partners are encouraged to spend time on their shift sitting with residents, playing games, or watching an old movie together. This is 5-star worthy. There is one area that the team at Poet’s Walk is still working at improving, and that is keeping the laundry/trashes emptied over and over all day long, so that the facility looks and smells as fresh as it actually is. The important part of my experience, if you yourself are looking for a facility for a loved one, is that my Grandpa is treated well, and Mark, their director, moves mountains to keep finding the best of the best to hire, and he really does find staff that will take good care of the residents. The doctor is great, Cory the head of maintenance is great, and will take time to try to help residents fix their belongings, the kitchen does a pretty good job, and they have activities going all day long, every day. Poet’s Walk has a good feel, friendly staff, and treat their residents well.