Juniper House
About
Juniper House, managed by Prestige Senior Living, offers award-winning memory care and innovative assisted living programming in a warm, welcoming environment with a dedicated staff located in Pendleton, Oregon.
Capacity
31 residents
Phone
(541) 278-0666Website
Visit websiteLocation
Amenities
Ratings & Reviews
2.3
out of 5
Based on 3 reviews
Reviews (3)
Showing the 1 most recent of 3 reviews from Google
Amber Johnson
This place is miserable for the patients.. When my mom was there we caught a worker (Megan)and her daughter laying in my moms bed watching TV. She also talked about other patients in front of us. When mom fell and broke her hip it took them 1/2 hr to even call the ambulance. We would find her dirty diapers on the floor of her room and we as a family would have to ask them to pick them up and throw them away. They also would not shower her and say they forgot!! How do you forget to give someone a shower!! When mom was dying she (Megan) said we were giving her water to keep her alive. She couldn’t even swallow. She then proceeded to say.. when your mom dies the funeral staff need to take her out the back door so nobody sees them taking her out..(what compassion).. If you want the best for your family member do not take them to this place of horror.
Response from the owner
Thank you for sharing your experience. We are deeply saddened to hear about the concerns you raised regarding your mother’s care. What you describe does not reflect the standards of dignity, compassion, and professionalism that we strive to uphold for every resident. We take all feedback very seriously and would like the opportunity to learn more and address your concerns directly. For the privacy of your family, we invite you to contact our Executive Director a (541) 278-0666, so we can discuss this further. Providing safe, respectful, and compassionate care to our residents is our highest priority, and we are committed to addressing any issues brought to our attention.
