Juniper Canyon Living
About
Juniper Canyon Living is a specialized care community in Redmond, Oregon, consisting of five custom-built houses designed for residents with traumatic brain injury and mental health diagnoses. The facility provides individualized medical and behavioral care with a focus on safety, security, and wellness through gourmet dining, social activities, and comprehensive behavioral health services.
Rooms & Floor Plans
Individual private studio bedrooms
Capacity
108 residents
Phone
(541) 668-8500Website
Visit websiteAmenities
Life & Activities
Ratings & Reviews
2.9
out of 5
Based on 14 reviews
Reviews (15)
Reviews from Google
Edwin Kimutai
Response from the owner
Thank you, Edwin, for the 4-star rating — we appreciate you taking the time to share it. We're glad you had a positive experience and value your feedback. If there's anything we can do to make your next visit a 5-star one, please let us know. We look forward to serving you again.
Carol
Response from the owner
Thank you, Carol! We appreciate the 5-star rating and are glad you had a great experience. We look forward to serving you again soon. If there's anything we can do next time, please let us know.
Michelle Schmierer
This is probably my fifth delivery there and the way the employees talk to the residence is sad. It is not OK and I would not place a Member no compassion no respect no way to treat another human being especially when you’re supposed to care for. I can only imagine what they do behind closed doors.
Response from the owner
We sincerely apologize for your experience and appreciate you bringing this matter to our attention. It is unacceptable for any member of our team to treat residents with anything less than compassion and respect. We take your feedback seriously and are committed to addressing this issue with our staff. Thank you for your input, and we will work to ensure these concerns are resolved.
Michael Miller
This place is utterly insane!!! I have resided here for nine months and this place just keeps getting worse by the day! I am trying to leave but administration here does whatever it can to block that so that they can get my monthly rental and that is all that they are interested in in this facility!! They lie to you on a daily basis and make up their own rules, Which changes whenever they want to change the rules to benefit corporate, and ignore the needs of their residents. They only follow doctors orders as it will benefit them and not the patient! This place has to be the absolute worst resident assisted home on this planet!! I would not even send my dog here for Assistance!! Well, you have all been warned from a true resident Of this hell hole, so do your loved ones a favor, and stay completely away from this assisted living, or so it’s called, residence!!!
Response from the owner
We sincerely apologize for your negative experience and understand your frustration. Your feedback is important to us, and we'll be reviewing your concerns with our administration team. We aim to improve our services and ensure the well-being of all our residents. Thank you for bringing this to our attention.
Charlotte Long
Response from the owner
Thank you for your 5-star rating, Charlotte! We're grateful for your support and look forward to serving you again.
