Five Star Premier Residences Of Reno

Moving my very independent 94 year old father to be closer to family here in Reno I thought was going to be very difficult. From the first exploratory visit to Premier Residences of Reno to now was made so incredibly easy and stress free. Jerry Johnson basically held my hand during the entire process, from providing an apartment that would fit my father's needs perfectly to answering my numerous questions. His turn around time was quick and always accurate. Communication has always been key for me and Jerry's communication I feel always goes above and beyond. The entire staff is incredibly friendly and always willing to help and call my father by name. The wait staff at the restaurant has been so friendly and always have smiles when greeting us. The food is very tasty and a wonderful variety. My father is thrilled with the daily fitness classes and the other activities they have to offer. All in all we cannot be more thrilled that we choose Premier Residences of Reno to start his "new" life here in Reno.

I moved to Five Star two months ago as I’m now widowed, childless and somewhat disabled. I moved here to feel safe and make friends as most of my close Reno friends are gone. I’ve found all of my expectations were real, I feel very secure, everyone is very friendly and the staff extremely helpful no matter what the request. I have yet to participate in any of the offered activities because I recently had surgery, but look forward to joining in as soon as I’m able. I think my choice of Five Star Premier was a wise one.

It has been our pleasure over the last 18 months to work with the staff at 5 Star. They are attentive to providing excellent care to their residents and go the extra mile in educating staff to meet that expectation of excellence. Nicole and Angie are making a great team, as well as, building and retaining an A+ group of providers. When walking through the facility, I see lots of smiles on residents’ faces and on the staff. That means something.

I have had many clients choose 5 Star Premiere Residence as their home, both independent and assisted living. I follow up with all my clients after their move and they have all expressed how pleased they are. The staff are caring and listen to their needs. They like the building itself and the remodeled apartments. My own experience with Jerry and Lisa has been nothing short of exceptional. They both are present and go the extra mile to make the community truly feel like a community for their residents. It is home.

Five Star senior living is a very beautiful and pleasant community. All staff from the receptionist every time I walk in the the community I feel very welcomed. The caregivers are very hard workers as well as Jerry very friendly and all the knowledge he has on five star. Gave me a tour and I'm still processing all the fascinating information Jerry shared . I work for a hospice agency and always will recommend Five Star to families when looking for placement for their loved ones.