Carson Tahoe Expressions Memory Care
About
Sierra Basin Memory Care offers innovative memory care services in Carson City, Nevada, located near Lake Tahoe and the Sierra Nevada mountains. The community provides compassionate, individualized support for older adults living with cognitive decline in a safe, nurturing environment focused on safety, engagement, and personalized care plans.
Rooms & Floor Plans
Companion Apartments
477 sq ft.
Private Apartments
293 sq ft.
Capacity
54 residents
Phone
(775) 443-4800Website
Visit websiteLocation
Amenities
Life & Activities
Ratings & Reviews
3.5
out of 5
Based on 12 reviews
Reviews (12)
Showing the 5 most recent of 12 reviews from Google
Jocelyn Ipsen
This was my first experience with Sierra Basin Memory Care and I was impressed with the communication and everyone's attention to detail. It was easy to see that the staff genuinely cares for their clients.
Jade Goulet
This place KILLED MY MOM!!!! I wouldn’t recommend this place to ANYBODY. The staff is lazy and rude. They don’t care about their patients. There was so many times patients would stop me in the hallway to get the nurse and they would never show up! They were not doing routine checks and are VERY neglectful towards their patients. It’s truly sad, the only good person there is a young gentleman named Cole and I wouldn’t recommend the CNA Danielle to ANYBODY as she just sees it as a job and not peoples loved one. 0/10 I wouldn’t recommend this place to ANYBODY. If you have a loved one there, PLEASE GET THEM OUT OF THERE BEFORE YOU HAVE TO BURY YOUR LOVED ONE.
kaw valley
Do not leave your family members here. The rudest staff I have ever encountered. Had heard nothing but good about this facility, placed my mother there and pulled her out on third day! The worst!
Danelle Wilsin
I would advise anybody not to put their loved ones in this facility although it looks nice and new, I witnessed some staff members sitting down looking at their phones. You can never reach a staff member on the phone nor do they return your phone calls. My father was left unattended while he collapsed in the bathroom and passed away. HORRIBLE place!
Jackie Reyes
The staff at Carson Tahoe Expressions Memory Care are absolutely wonderful! Our mom was shown love and respect, even though she was a difficult person and at times very disrespectful to the staff..I would be embarrassed and apologize for mom's behavior and the staff would just smile and assure me "Hey that's what we do..no worries" The staff hugs the residents, reassures them, says "I love you"..all the while taking care of the family too. The first time we looked at CT Expressions we arrived not having an appt and Leanne, wonderful caregiver, showed us around and answered all our questions. After mom became a resident, the staff won her over. I cannot speak more highly of them all!!