Brookdale Redmond Assisted Living

Horrible place. Horrible staff. My healthy aunt died 2 months after entering their care. And someone stole $200 i hid in her wallet for emergencies.

Amei and David are exceptional , it’s such a wonderful community with awesome staff if I could give it more stars I would

the Service and food is great and the rooms are good and the events are awesome

Terrible place!! My husband was in "Memory Care" in this facility, with serious dementia. I explained upfront that he was pretty non verbal, hard of hearing and couldn't follow directions and needed assistance with most daily functions. He was unsteady and used a walker to get around. Their idea of caring for him was to put him in his private room, close the door and then complain that he WOULDN'T follow instructions and was incontinent and because of this they raised his care rate several thousand dollars. He had numerous falls from lack of monitoring, two of them sending him to the emergency room. After a couple of months he was so frail that he couldn't walk at all. The shared bathroom smelled so bad that it would make you gag. His room was cleaned only once in the several months he was there. I have moved my husband to a facility that understands how to care for a dementia patient with socialization, activities, and keeping them safe! Brookdale very top heavy on administrative staff and short of nursing staff that actually cares for their residents. Their financial department is also shady. Documentation was sent to my long term care for time my husband was not in their care. It was denied but because of this the reimbursement for the time he was there was also denied. Please do not send a loved one to this facility!!