Bridgecreek Memory Care
About
Sapphire At Bridgecreek is a memory care community in Lebanon, Oregon, founded in 2011, offering compassionate dementia and Alzheimer's care with personalized suites and the Radiant Program focused on sensory engagement. The community emphasizes personalized care plans, around-the-clock staff support, enriching activities, and a culture of trust and connection.
Rooms & Floor Plans
Private suites
Unfurnished private suites allowing families to create familiar, meaningful spaces
Shared suites
Unfurnished shared suites allowing families to create familiar, meaningful spaces
Capacity
58 residents
Phone
(541) 259-1779Website
Visit websiteLocation
Amenities
Life & Activities
Ratings & Reviews
3.6
out of 5
Based on 17 reviews
Reviews (19)
Reviews from Google
Isaac Cervantes
Jennifer Parker
Bridgecreek is under new administration and is making big changes. Give us a chance and don’t go off the reviews you see before me. 💕 we value and appreciate all the feedback back and hope to prove to everyone how much we care for our residents/family.
Shannon Sporon-Fiedler
My step-mom was in Bridgecreek in Dec of 2022. We rescued her on 12/30/22 after less than a month in their care. We came to visit, after not being able to contact her via her cell phone (which she could easily use to call/receive calls) for several days and staff not accomdating a call from us. When we arrived on 12/30/22, my step-mom was in a wheelchair, in an open area- wearing an adult diaper and a shirt, no socks. She was disoriented, cold and had several plates of uneaten, cold food in her room. Her cell phone was locked in the office. Her dentures were missing, most of her clothes were gone. When she arrived at Bridgecreek, she could walk with a walker, eat on her own, use a cell phone and still do basic arts/crafts and such. The neglect she suffered was traumatic to my step-mom, me and my family. We had the facility call an ambulance. The medics found bruises from falls and a laceration on her arm that was infected. Once at the hospital she was diagnosed with dehydration, a UTI and weakness on one side of her body. She spent 3 or 4 days in the hospital and then was placed in an amazing facility in McMinville. When I went to retrieve her belongings at Bridge creek, I was handed a garbage bag full of clothes (mostly not hers) a few sets of dentures (none were my step-moms) and other personal items that weren't hers. We filed an abuse report, it was substantiated. There are several reports from around the time she was there, and some as recent as last summer. My stepmom died less than a month after we rescued her, she had a stroke. I am sad she had to suffer, alone, at Bridgecreek but am glad her last few weeks were spent in a place that respected her dignity, personhood and worth. Please do your research before placing a loved one.
Response from the owner
We are deeply concerned to read about your experience in December 2022. This does not reflect our standards of care. We are investigating this matter thoroughly. Please contact us directly to discuss this. Your feedback is invaluable as we strive to provide a safe and nurturing environment. Regards, Bridgecreek Memory Care
Laura Wilson
I wouldn’t put my worst enemy there unless I wanted them dead
Response from the owner
Thank you for taking the time to share your feedback, Laura. We take all reviews seriously and are committed to providing a safe and comfortable environment for our residents. We understand that our community may not be the right fit for everyone, and we apologize if our services did not meet your expectations. We are constantly striving to improve, and we appreciate your input. If you have any further concerns or suggestions, please feel free to reach out to us directly.
Tracy Lane
The staff takes amazing care of my Mother. Thank you!
Response from the owner
Our mission is to promote the highest quality care to our residents and communities. Feedback like yours is so important in helping us to know that we’re achieving our mission and providing the best level of care/safe, comfortable community. Thank you for your wonderful review!
