Bonaventure of Salem Memory Care

Staff going above and beyond to make my transition into community living easier! The dining chef and staff are exceptional! Menu gives us multiple choices (lunch today included ribeye steak) Thank you Bonaventure!!!

The staff is caring, thoughtful, very attentive to everyone’s needs!

I see a lot of love for the assisted living department and I'm sure they are great, because all of Bonaventure of Salem is great, but I'd love to shine a light on the memory care department. I have seen such an incredible improvement in the care staff, dining service and management of the memory care side. My mother lives here and we were very close to moving her out, in the last couple weeks it's been a night and day difference. I received a call last week from a woman named Kylie who introduced herself as the new manager. She was kind, and asked if I had any concerns or needs. She took my suggestions to heart and I'm already seeing improvement. My mother is happier and the staff appear happier. I look forward to seeing all the improvements I know are already coming. Don't take the old reviews to heart, they listened and made improvements and Kylie was so very knowledgeable and sweet. Keep up the great work team, and Kylie I look forward to seeing all that you can do. We are rooting for you

I was in the building this evening and felt compelled to come home and write a review, something I've meant to do for a few months. My mother and her partner live in Bonaventure assisted living and there is one thing I've noticed each and every time I come see them, and that is the care, dedication,love and support that the assisted living department provides. This evening was nothing different than I see every day I come. Care staff smiling, visiting with the residents and being present. Even when they believe no one is watching their dedication shines through. Two names however stick out to me as going above and beyond the call of duty and the first is Lynnette, the manager of the assisted living department. I drop into her office at least twice a week and can be a bit overbearing sometimes, she always drops whatever she's doing to talk to me and come up with a solution to whatever I need assistance with. On top of that, she is always everywhere. Just tonight it was way past her quitting time and she was answering call lights, assisting residents to their rooms and taking trash out. She had plenty of staff but she still helped them out. I've asked many staff if it was just a show, and every single one have said it's just what she does. I even found out from my mother's partner tonight that she goes to their room every week just to make sure they are happy and they don't have unmet needs. She is an absolute diamond and I am happy to have her care and support for my mother. The other name is a new one for me, a caregiver tonight named Kylie was assisting my mother and I introduced myself to her. I stated that I had never seen her before and she shared that she normally is in memory care but she came in to help and learn about the residents. She has a smile that shows this is the field for her. She was gentle and loving to my mom and helped her in a way I've really never seen before. You could tell she was a bit nervous but she stood with confidence and care and I couldn't have been happier. I could not be happier with my decision to place my mother at Bonaventure of Salem. Please check them out, they are absolute angels that work here.