Bertram House of Swampscott
About
Bertram House of Swampscott is an assisted living and memory care community in Swampscott, MA. It has capacity for around 59 residents.
This overview is generated from the information we have on file for this community.
What we know
- Care types
- Assisted Living, Memory Care
- Location
- Swampscott, MA
- Capacity
- 59 residents
Phone
(781) 595-1991Website
Visit websiteLocation
Amenities
Ratings & Reviews
4.3
out of 5
Based on 19 reviews
Reviews (20)
Reviews from Google
Paul Sherry
Comfortable and welcoming staff. Management is very responsive to resident needs.
Mrinal Ghosh
Response from the owner
Thank you for your four-star rating. We appreciate your support of John Bertram House of Swampscott.
Michelle Legere
Bertram House is the PERFECT choice for my father! We looked at Assisted Living communities in Metro-West and the North Shore. The size of many of them overwhelmed my father. After our first visit to Bertram, we knew we had a winner. The facilities remind me of a New England Inn, complete with a lovely dining room, library, and sun room. The location is amazing - a quick walk to the ocean and restaurants. But what makes Bertram truly special is the staff, who act as an extended family. They learned about my father before he moved in and matched him with residents who shared his interests. As a result, he has a whole new group of friends. He's happier than I've seen him in years. With Bertram House, I know my father is getting the best possible care; it provides the perfect mix of independence and assistance. If I could give it 10 stars, I would!
Response from the owner
Thank you, Michelle, for taking the time to share such a thoughtful review. We are grateful for your kind words about our home-like community, welcoming setting, and dedicated team. Creating a supportive environment where residents can build meaningful connections and maintain both independence and confidence is central to our mission. We truly appreciate your trust and support.
Deborah Rusinak
At the Bertram House in Swampscott everyday pretty much…. visiting my mom… The staff is wonderful … cheerful … always ready too help with anything we need .. my sisters an I couldnt have found a better place for her… she has an excellent staff that is there when she needs them. Thank - you Bertram House. Rating a 10. Debbie Rusinak.
Response from the owner
Deborah, thank you for sharing this. It means a great deal to hear that you and your sisters have felt welcomed and supported during your visits. Our staff works hard to be present, helpful, and encouraging for both residents and their families, and we appreciate you recognizing their efforts.
Sarah Jackson Mahan
Bertram House of Swampscott is truly exceptional! I was in a very emotional and tough spot trying to find a place for my Mom to live, in short order, and the team at BHS was so supportive and helpful - especially Kelly! She and Dani took the time to walk me through all of the details, reassure me, respond to all my questions and ultimately find my mom’s new home in that special place! I’m so grateful for all they’ve done for my mom and me! 🙏
Response from the owner
Sarah, thank you for sharing this. We know how stressful it can be to make these decisions quickly, and we are glad the process felt clearer and more manageable for your family. We will be sure to share your appreciation with the team!
