Whispering Pines Nursing and Rehab, LLC
About
Whispering Pines Nursing and Rehab, LLC is an assisted living and skilled nursing community in Ripon, WI. It has capacity for around 50 residents.
This overview is generated from the information we have on file for this community.
What we know
- Care types
- Assisted Living, Skilled Nursing
- Location
- Ripon, WI
- Capacity
- 50 residents
Phone
(920) 748-5638Website
Visit websiteLocation
Care Services
- Skilled Nursing
- Medicare-Certified
- Medicaid-Certified
Ratings & Reviews
3.8
out of 5
Based on 28 reviews
Reviews (34)
Reviews from Google
Melyssa Moore
My grandfather was here from November 2025 till just 2 weeks ago. He suffers with sever Dementia. The experience we have had with them has been AWEFUL to say the least. They never communicated with us what was happening with him, his room was filthy and his bed sheets were soiled when we came and visited him. They sent him to a psychiatric facility without consulting me and my grandmother first and for reason that were not valid for his condition. We didn't find out until we drove up there to see him only to find he was not there. There were unpleasant accusations that were made from the young "nurses" that clearly were never educated on how Dementia works and what behavioral changes that the patients might go through who have this disease. Toward the end of his time here before transfer, they lied on all of his paperwork just to get rid of him because they didn't want to deal with it or help him. And when he was transferred, not all of his belongings were sent with him. I am DISGUSTED at how this whole situation has gone down, and I am talking with a lawyer to take legal action because of this experience. This facility needs to be investigated and definitely need more trained caregivers because clearly they have no idea what to do when taking care of someone. PLEASE, STRONGLY RECONSIDER BEFORE SENDING A LOVED ONE HERE!!!!
Response from the owner
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. We take concerns regarding the care, safety, and well-being of those we serve very seriously. Due to the nature of the concerns raised, we are unable to discuss individual circumstances in a public forum. We remain committed to providing compassionate, respectful care and addressing concerns appropriately through the proper channels. Please contact our team directly at (920) 748-5638 if you would like to discuss your concerns further.
Jim Avolio
Response from the owner
Thank you for your feedback. We're sorry to see that your experience did not meet your expectations. We value all feedback and are committed to continually improving the care and services we provide.
Rebecca Avolio
If you want minimal care and your loved one to be left to rot and die, this is the place to place them.
Cathleen Rehberg
Searching staff was very sweet. All the staff was very sweet came and cared about me and took good care of me. Thank you.
Response from the owner
Thank you for your kind review! We're so happy to hear that our staff made you feel cared for and supported during your stay. Your thoughtful words mean a great deal to our team. We wish you all the best and thank you for trusting us with your care!
Stephanie Schneider
Response from the owner
Thank you for your 5-star rating! We truly appreciate your support and are grateful you took the time to share it.