Westmont of Santa Barbara

Westmont has been a HUGE disappointment. The facility is lovely and in the sales pitch, they promise everything and deliver VERY little. The staff turnover is shocking and there is always a shortage and promises of “the new person starting next week.” We have witnessed over several months, that “the new person” never stays more than a couple of weeks! The management is horrible. Like other reviews have said, no one returns a phone call and trying to hunt someone down in person is a joke. We have had major issues in the cleanliness of the room, and must constantly hound them to BATHE my mother in law or change the bedsheets! If you call sitting people in front of a television “activities,” then maybe this is your place. Sadly, we are now tasked with finding another facility that will actually CARE for our loved one. Westmont needs some serious management overhaul and maybe PAY your employees so that they stay! You are certainly charging US a boat-load for sub-par care.

I will advise individuals seeking assisted living facilities to consult the Department of Social Services for further information and guidance.

What a wonderful place to live. The facility is very nice and clean. They have amenities like a fitness center, salon, library, theater, pool table, grand piano, and more. Residents are happy and social. Their calendar is full of fun activities and special events for residents to stay busy and entertained. Staff is very hard working and they genuinely care about their residents.

If I could give less than 1 star I would, this place is absolutely terrible! Do not let your loved one live here, they are constantly short staffed, you can never get a phone call back let alone an email, even corporate never calls or emails you back! Spend your hard earned money somewhere else. In response to the auto-message- I have called and left messages, I have been in, in-person and asked to speak with Jade, the front desk always says the managers aren't in and they never call you back.