Wesley Haven Villa, Inc.
About
Wesley Haven Villa is an independent and assisted living community located in downtown Pensacola, Florida, offering care-enhanced lifestyle with family atmosphere and faith-based values since 2005. The community provides 24-hour personal care assistance for assisted living residents and promotes independence with available support services.
Capacity
65 residents
Established
2005
Phone
(850) 434-1035Website
Visit websiteLocation
Amenities
Life & Activities
Care Services
- Personal Care
- Social Activities
- Meal Service
- Housekeeping
Ratings & Reviews
4.0
out of 5
Based on 14 reviews
Reviews (14)
Showing the 8 most recent of 14 reviews from Google
David Wilson
My mother has been at Wesley Haven for over 3 years. The care she receives is top notch. Staff is friendly and helpful to my mom. When visiting mom sometimes I hear voices in her room ( she is hard of hearing and forgets her hearing aids) from outside the door. I usually listen and always you hear kindness in their voices or laughter from both. Food is good, I’ve eaten with mom a couple of times and was impressed. My wife and I had looked at several facilities before deciding on Wesley. We have been pleased with the care, friendliness of all staff and dedication to their residents.
Response from the owner
Thank you so much for taking the time to review our community, Mr. Wilson. We're glad your mother (and you & your wife) are a part of our Wesley Haven family.
dale moore
Love this place, great staff and administration. I've had a family member here for the last 4 years. Wouldn't have them anywhere else.
Response from the owner
Thank you so much for the 5 Star rating! Your word is certainly a great recommendation!
Jessica Cancino
My experience with WHV thus far has been nothing short of wonderful. My Mother moved in December of 2022, a week later, she had a stroke and ended up in a rehab facility. Donna and Karen have been SO supportive and empathetic towards our situation for the past 5 months. We had to move my Mom out of her apartment but were adamant that we get her back to WHV once her health improved. Lucky for us, she is doing much better now and we will be moving her back in! My Mother is excited to be back to a place she can call home and I'm looking forward to having her back in a facility where I know she is well taken care of and her safety and happiness are of utmost importance to the staff. The previous 'review' left sounds like a disgruntled employee - don't let that deter you from looking into WHV for your loved one. THANK YOU to everyone at WHV!
Response from the owner
Jessica, thank you for your 5-star review of Wesley Haven Villa. Your feedback is very valuable and was shared with our teams. I know Donna & Karen will be appreciative of your shoutouts, too!
Anon Ymous
I have been transferring my grandmother from one retirement home to another, trying to find the best fit for her. Unfortunately this has been the worst one so far! Every time I come to visit, the hallways reek of a pee smell and I have to call a nurse in to change my grandmother because she claims they ignore her and let her sit there for hours in her own stool and urine! The workers seem to not actually care for there patients and are only there to get paid. I am completely disheartened and disappointed by this facility.
Response from the owner
Anon Ymous - Wesley Haven Villa is not a nursing home and does not have the type of care you are describing. The situations you are describing are completely out of place in regards to our assisted and independent living community. I hope that you are able to locate and discuss your grandmother's care with community she actually resides with, and that you will consider removing this misplaced review. We agree whole-heartedly that older adults should be treated with dignity and respect.
Clarence Davis
My mom stays here. She enjoys the dining, available facilities, and visitations.
Response from the owner
Mr. Davis, thank you so much for your 5-star review of Wesley Haven Villa! We are glad to have you both as a part of our WHV family.
