Wellbrooke of Avon

At Wellbrooke, Social Services Director Sidney Foxworthy provided super customer-centric care. Our calls were returned promptly with extremely informative responses to our questions regarding our first time use of a rehabilitation facility, as well as recommendations, which expanded our purview of resources available to my 82 year year old aunt. Once admitted, we found the facility consistently, clean and sparkling and fresh! Staff were extremely attentive. Made my 82 year old aunt feel right at "home" the 10 days she was there. Scheduled telephone meetings with staff were promptly conducted by the multidisciplinary team assigned to my aunt. Each member of the care team was very prepared with detailed and thorough assessment information, and next steps concerning my aunt's care. Wellbrooke exceeded our expectations with their professionalism, organized corroboration between and with multidisciplinary team (Nurse, OT, PT, Administration), as well as personal attentiveness to both client-patient and follow-up with me as caregiver. Upon my aunt's discharge, a very comprehensive and thorough continuation of care plan had been created Sydney to include a 30-day supply of pharmaceuticals, conveniently segmented by day, date and time to be taken. This was extremely valuable and helpful to my aunt not confusing her medications and timof day to take the medications. Wellbrooke wowed my family with their superior services and organization. We'll is very fine senior healtcare organization deserving of every compliment for their services. Hats off to Wellbrooke! Bryan Chapman

Wellbrooke of Avon took incredible care of my grandmother during her rehab stay, and our family is so thankful for their compassion and professionalism. From the nursing staff to the therapy team, everyone went above and beyond to make sure she was comfortable, encouraged, and truly cared for. The facility is clean, welcoming, and run by people who genuinely have a heart for their residents. As someone active in the local senior care community, I’ve seen a lot — and Wellbrooke stands out. They treated my grandma like family, and I’ll always be grateful for that. Highly recommend!

This facility is a good place for Rehab, good staff, nursing staff.

We had a great experience with Wellbrooke of Avon. My husband was treated well, received the therapy that he needed. Robert and Mr. J and the other therapists well great. Sidney and Victoria were both very helpful in providing information and assistance with insurance and preparing to go home with home health.

My Sister and I have entrusted Wellbrooke of Avon with the care of our Mother, who has stage 5 Parkinson's Disease. They provide 24-hour skilled nursing with a tremendous amount of help from the awesome aides employed by Wellbrooke (not outsourcing help). Jonna, Lisa, Chantel, Robyn, Mary, Wesly, and the rest of the staff all rotate halls so all aides get to know our Mother and provide the personalized care she needs. This is important to us when we are not there, as it gives us comfort that she is not just a patient, but a person receiving individual attention. The activity staff, Heidi, Neta, and John, all go out of their way to make sure Mom is not left out, even though she can't participate by herself. Even Cody, one of the chefs in the cafeteria, has learned her likes and dislikes in food and knows she loves her ice cream. The entire staff is professional and polite, and I must mention Sonya in the financial department; she has been patient, assisting with sorting out the Medicaid nightmare. I know there are no perfect assisted living facilities, our Mom has been in 3 different ones in the last year and a half, but Wellbrooke has been the only one that I can walk out of and be able to sleep, not stressing if she's being cared for. Randy Winings