Vip Living Center Irving
About
Vip Living Center Irving is an assisted living community in Irving, TX. It has capacity for 12 residents.
This overview is generated from the information we have on file for this community.
What we know
- Care type
- Assisted Living
- Location
- Irving, TX
- Capacity
- 12 residents
Phone
(972) 513-0224Website
Visit websiteLocation
Amenities
Ratings & Reviews
4.6
out of 5
Based on 17 reviews
Reviews (20)
Reviews from Google
chris hart
Uzoaku Ogwuru
Beware! They are very rude and unprofessional here. I called the front desk to make some enquiries, the girl that picked the phone was so rude and hung up the phone while I was still speaking. She screamed into the phone and I quote the rude girl at vip here: “I don’t care what you have to say” then she hung up. They have no human compassion here and would not entrust my loved ones into the hands of such hostile people.
Folake Olagoroye
n.r. t
Took great care of my great grandma about 20 or so years ago and now my grandma is here and she loves it
Abigale
The two female staff members who answered the phone today (9/8 around 2:30PM) were extremely unprofessional. When I asked about availability, their only response was, “No, they’re not here, bye,” before hanging up. This level of rudeness and lack of basic communication is unacceptable for a facility that families are trusting with care.
Response from the owner
Dear Abigale, Thank you for your review. We are sorry that your inquiries were met with rudeness. Please accept our sincerest apology. The behavior you experienced is unacceptable, and we have had discussions with our team members since becoming aware of the incident. We are committed to ensuring that such incidents do not recur. Please contact me at management@viplivingcenter.com. We would like the opportunity to speak with you and provide you with a positive experience.
