Truewood by Merrill, New Bern Memory Care

Very nice staff. We were contacted when we were at our wits end. Tyler called and offered us a 2 bdrm at a price we could afford. He did everything for my parents. I honestly don’t know what we would have done. Tyler is an angel in disguise. The staff takes good care of my parents. It is nice to know they are cared for, since I live so far away. I cannot wait to meet Tyler in person. Thank you to everyone taking care of my parents when I am unable too. 💖🥰

I just wanted to share a note of gratitude. From our very first interaction, Tyler has shown nothing but warmth and curiosity and a genuine concern for our situation. His high level of professionalism was unexpectedly cloaked in a refreshing, down-to-earth grace that quickly and effectively began to relieve my anxiety. The facility itself is bright and cheerful and I love the shade trees and gazebo! But the best part is the attention to detail that he and the rest of the staff have consistently and cheerfully shown to us. (I never feel like a bother when I have questions. Quite the contrary!) I’m so pleased at how they have gone above and beyond in helping us relocate my mother-in-law. I couldn’t be happier!

My staff and I were invited to Truwood by Tyler for their "Meet Me at the Pit" 4th of July celebration. The facility was beautiful, the staff was so welcoming and all the residents seemed to be really enjoying themselves. The staff was very attentive to the residents. We loved seeing them put on such a great event for the residents & family members. They had sno cones, cotton candy station, popcorn station, music, live entertainment and more. I look forward to going back for a tour soon to see the full facility and all it has to offer.

Great experience. My Husband recently placed his Dad at Truewood. Very friendly, professional staff and very clean. The chef and dining staff as well as the food served is excellent. Tyler has been remarkable at answering all of our questions. We are confident this is the right fit for his Dad.

Truewood has been an excellent transition for my Dad to be closer to family while maintaining his independent living with the optional care levels provided. The staff is very friendly and always helpful. Truewood offers additional services like weekly cleaning and laundry for reasonable rates. The dining hall is really fancy and the food options are well planned. They have good walking paths for exercise as well as a fitness room and clubhouse where they offer and encourage fun activities for the residents. Tyler Beaman has made us feel confident and assured in the care given at Truewood.