The Waterview Shores Assisted
About
Monarch Healthcare Management operates multiple senior living communities throughout Minnesota offering short-term rehabilitation, long-term care, memory care, and assisted living services. The organization is committed to changing how healthcare is delivered through innovative care and 5-star customer service.
Capacity
46 residents
Phone
(218) 834-8374Website
Visit websiteLocation
Amenities
Life & Activities
Ratings & Reviews
4.3
out of 5
Based on 15 reviews
Reviews (15)
Reviews from Google
Janet Ursin
I have a loved one that has been at Waterview Shores for over two years. I never dreamed that we would find a facility as wonderful as Waterview Shores. The staff in every area are fantastic. Kitchen, housekeeping, laundry, administration, social services, haircutting salon, billing, activities department , Therapy department, both occupational therapy and physical therapy& countless nurses aids, Not to mention the traveling staff who come and help when needed. This facility pays close attention to the traveling staff that they are willing to hire. It will not accept just anybody. It takes great care when it’s selects who will come to temporarily help with Waterview Shores residents. Even the volunteer music performers, and the ministers who come and hold church services every week. My loved one has been treated with nothing but caring & respect. The facility could use a facelift. (that is for certain. Which has been brought to the attention of the owner ) So that the facility can look as wonderful as the staff who work there. Never have I found a more caring facility. It is Clean, and offers great activities. My loved one had a difficult time at first having to leave home and go into long-term rehab. But has now adjusted very well, knows the staff by name and every single person no matter their title treats him so well. We are so blessed to have found Waterview Shores, in Two Harbors, Minnesota
Response from the owner
Janet, thank you so much for sharing all the wonderful experiences at The Waterview Shores. It truly made our day to read this. We are delighted to pass along your compliments to the staff. Please know we are always here if you need us and always willing to talk if there is anything we can improve on.
Chelsey Lindstrom
Waterview Shores is such a cute facility and the staff take such great care of the residents!
Response from the owner
Thanks so much! It’s an honor to care for our residents with the warmth, patience, and professionalism they deserve.
Rachel Morrison
Beautiful facility with homelike environment. The staff are friendly, knowledgable and helpful. My family member resided in the assisted living then was moved to the skilled nursing facility that is connected when she needed more care as her dementia progressed. She enjoyed living there. The staff were good with managing her care.
Response from the owner
Rachel, thank you so much for sharing your experience with us. It is the highest honor to care for those who need us and the thing that keep our staff striving to exceed expectations. We will pass along your kind words to our staff.
Juliana Lundberg
The staff here were wonderful! They really take the time to get to know you and your loved ones and provide great care.
Response from the owner
Thanks so much! It’s an honor to care for our residents with the warmth, patience, and professionalism they deserve.
Backyard Ventures ASMR
Response from the owner
We're sorry your experience didn't live up to our high standards of customer satisfaction. We would love to speak to you to find out how we can improve and show you the compassionate nature of our staff. Please reach out to our administrator if we can improve.