The Watermark at Cherry Hills

Recommend NOT going to this facility. Watch the charges!!!!! They over charge on health care services, if an error is on your bill it takes along time to clear and then if any credits are due, you do not receive what is told. Manager is unresponsive. Moved my mother out, gave the 30 day notice. I received a bill for the following month. I do have to say the staff are just wonderful. Just the management area needs work.

I was invited to an event with the of the residents it was so much fun, music, good food and nothing but smiles. I met the executive director Shellie what a pleasant person, it was nice to see her connecting to everyone and she was so caring and so was the staff. Its so nice to see a place that cares about not only the residents but the staff. They are a very welcoming and friendly 😊

Moved my dad into here and absolutely love this place! Staff is very attentive and notify me of any issues.

Watermark is attempting to increase the cost for care for a current resident by over 400X. Is this a fraudulent scheme? Is anyone else experiencing this at Watermark at Cherry Hills?

This used to be a great place for the residents and the staff. Sadly, it's now run by 20 somethings. It's like a fraternity house, Brooke, the ED began firing left and right in order to bring her friends in. The marketing Director is her best friend and the Marketing Assistant is that person's friend. And so on, and so on... There's inappropriate behavior in the kitchen between staff. There's never any engaging activities or events, as many residents have been telling me. These statements from residents are fully verified as there's no longer any FB posts showcasing activities and events. At least the care staff and med techs are there to really take care of them😢