The Waterford at Baytown

Great crew & community.

We moved my father into the memory care unit here at the Waterford and even though his time was short the staff was wonderful. His first night there they made him feel comfortable enough to eat in the dining room (he didn’t really like interacting with people once he was sick) where the chef actually came out and talked to him about things he liked to eat and things he didn’t like. Andrew at the front desk always greeted you with a smile and was very friendly and helpful. The Director Of Nursing, Shameka, in the memory care unit was the sweetest and you can tell that she really cares about the residents. Both Catina and Dena in the office were very helpful with working with Hospice to get everything needed to move him in and were also very understanding and calming for us when we were dealing with difficulties. They made the transfer go smoother on our end than it probably actually was and we very much appreciated it. I would highly recommend the Waterford for anyone who needs memory care for their loved ones. We did not get to see the Assisted Living or Independent side but if they are anything like the staff we encountered they will be wonderful as well.