The Virginian

Staff isn’t as friendly as people claim to be. I would be working with my patient there and I would be passing by, going place to place with them and have staff greet my patient but completely ignoring me and not saying a word towards me, despite making eye contact. As a healthcare worker of 5 years, this is one of the most rude and disrespectful things I have seen from staff, at a retirement home. They only make you feel welcomed, IF you’re a resident; totally not cool and lack basic respect for others.

Staff isn’t as friendly as people claim to be. I would be working with my patient there and I would be passing by, going place to place with them and have staff greet my patient but completely ignoring me and not saying a word towards me, despite making eye contact. As a healthcare worker of 5 years, this is one of the most rude and disrespectful things I have seen from staff, at a retirement home. They only make you feel welcomed, IF you’re a resident; totally not cool and lack basic respect for others.

I had such a great experience at Virginian Senior Living. The staff here are honestly wonderful — so kind and personable, it really feels like they get to know you instead of treating everyone the same. The whole place has a very welcoming vibe. I also really appreciated how much they offer on-site. There’s a gym, a salon, and even a library, which makes it easy to stay active and connected. They also put on fun events that give people something to look forward to, and you can tell they care about keeping things lively and engaging. Overall, it feels like a community, not just a building — and that’s what makes all the difference.

I had such a great experience at Virginian Senior Living. The staff here are honestly wonderful — so kind and personable, it really feels like they get to know you instead of treating everyone the same. The whole place has a very welcoming vibe. I also really appreciated how much they offer on-site. There’s a gym, a salon, and even a library, which makes it easy to stay active and connected. They also put on fun events that give people something to look forward to, and you can tell they care about keeping things lively and engaging. Overall, it feels like a community, not just a building — and that’s what makes all the difference.

If I could give no stars I would. When you walk in it looks beautiful as if you made the right choice. But when you go down to the rehab area called Cardinal it's as if you walked into Shawshank. They put my 90 year old father who was in rehab after being discharged from the hospital in a room in the corner where no nurses can see inside and no cameras to check if he falls. We asked the nurse if there were cameras and she laughed. The rooms are old and rundown. No shower in the room. As if they put him there to die. We are finding him an alternative ASAP. Don't be deceived by the first floor lobby decor. The basement is deplorable and no place for a 90 year old man who can't take care of himself due to recovering from pneumonia and an infection should have to stay. Please don't bring your loved one here. We asked to see the nurse and it took her two hours to come see us and that's on the day he was admitted. They transported him with no adult diaper and no pants. I'm disgusted. This is how we treat the elderly? We wanted to discharge him today (Sunday) and were told we couldn't because nobody was available to do paperwork until Monday. We were told there is no PT on weekends. Fast forward- doctor called us today (Sunday) and said we in fact could have discharged him today and when we were visiting we saw a lady having PT. My dad doesn't eat pork so they brought him a piece of bread. Please know none of this is an exaggeration. I beg you if you love your parents DO NOT bring them here. Leaving him tonight was one of the hardest things we did today. Tomorrow morning can't come soon enough. I posted on their Facebook page and they of course removed my comments. We were finally able to discharge him Monday. We asked the staff to make sure our dad was changed to include his diaper. When we arrived he was in a dirty diaper and not changed. I can’t imagine how those with no family to visit are treated here. This place should be investigated for neglect.