The Villas of Scr at the Heights

Friendly staff, very homelike community everyone was very polite they ever offered me lunch.

Sycamore Heights has been wonderful. The staff are very attentive and loving. The residents and family members work together like a supportive extended family community.

We are so thankful we found Sycamore Creek Ranch - Heights for my mother. The staff is very kind, caring, and personable. They are very responsive to all our inquiries, and are willing to find solutions to our requests. The facility is clean and well-maintained. We were impressed that each resident has their own private bedroom. Also being a smaller facility, 16 residents, each resident receives more personalized care. The staff is very well trained, and the managers and assistant managers keep things running smoothly. We appreciate the time the staff takes to involve the residents in social activities. I highly recommend Sycamore Creek Ranch - Heights for anyone needing a memory care facility.

Everyone at this facility is extremely responsive and communicate very well regarding the care of our loved one. We are grateful for the respect they show everyone there and how they treat everyone like extended family.

I was fortunate enough to find Sycamore Creek Ranch for my aunt (Barbara) who I was responsible for. She had advanced multiple sclerosis and advanced Alzheimer’s. I ended up moving her from a full care nursing facility because I felt she could benefit from a smaller environment with more personalized support. I received a reference for Sycamore Creek Ranch from another care facility that couldn’t provide the level of care Barbara required. From my first contact with Tara, to the admissions process with Cecilia, and to with Jessica at the facility the process was seamless. All were very helpful and we were quickly able to move Barbara into their facility in The Heights. Jessica and her staff were awesome! Barbara could be difficult at times due to the Alzheimer’s. In fact, I was concerned that they may ask her to leave. Jessica let me know that they understand how to deal with that behavior and assured me that my aunt was welcome there until the end. Over time, Barbara settled down and all the people she interacted with came to love her. They really take care of people there. It’s a special environment. The facility is much more personal than the other facilities we had my aunt in. While we didn’t have bad experiences at the other places, and the staff at those facilities took a personal interest in Barbara’s care, Sycamore Creek Ranch took it to the next level. It is smaller than the other facilities and the staff seemed more attentive. They seemed to have more time to work with my aunt. We had hospice involved and they were great also. We chose one of the hospice companies that Jessica was familiar with. Their office is actually two doors down from Sycamore Creek Ranch. The coordination between the hospice people and Jessica’s staff was exceptional. Eventually, Barbara’s condition deteriorated, and it became apparent that the end was near. Jessica and her staff helped Barbara, and our family, throughout the process. Jessica was incredible and attempted to be there around the clock to take care of Barbara (I’ve never seen anything like it)! She and her staff went so far above what I would expect of any employees of a facility. It was exceptional and I thank them immensely. I would highly recommend Sycamore Creek Ranch to anyone that has a loved one with major physical and mental difficulties in need of passionate and compassionate care.