The Renaissance at Coeur D'Alene
About
The Renaissance is a family-owned and operated assisted living senior care community located in Coeur d'Alene and the greater Spokane Valley area. Nestled on 5.7 beautifully wooded acres with French chateau-style architecture, the community offers assisted living and memory care services in a relaxing environment where residents know they belong.
Capacity
80 residents
Phone
(208) 664-6116Website
Visit websiteLocation
Amenities
Care Services
- Memory Care
- Personal Care
- Social Activities
- Wellness Programs
- Respite Care
- Hospice Support
Ratings & Reviews
4.3
out of 5
Based on 60 reviews
Reviews (60)
Showing the 50 most recent of 60 reviews from Google
Randy Teall
My sister was a resident for over a year. My experience was that she received excellent care. The staff was friendly and always courteous. I recommend them highly.
Peter Reinhardt
We recently moved my father into Renaissance after his early-onset Alzheimer's diagnosis, and the experience has been genuinely reassuring. The staff has been incredibly accommodating to his specific needs and personality. They even allowed me to move a stationary bike into his room for him so he can keep doing what he loves. That kind of personal touch means the world to our family. We did run into a hiccup getting the WiFi set up for his digital picture frames, but the team had it sorted out within a week. And I visited him a couple weeks later and his nails were quite long (maybe that was on the agenda to groom that evening). Minor bumps aside, we couldn't be happier with the care and attention he's receiving. Highly recommend Renaissance to any family navigating a similar situation.
Sarah Nachtigal
My family remains so impressed with this facility! Royal and his team have shown integrity and a genuine sense of concern for the well-being of their residents! I cannot imagine our loved-one thriving anywhere but here!!! Highly recommend visiting and considering this special place!
Response from the owner
Thank you so much for your kind words and for taking the time to share your experience. It truly means a lot to our entire team. We are honored to be a part of your loved one’s journey and are grateful for the trust your family has placed in us. The Renaissance team are deeply committed to creating a warm, supportive environment where every resident can feel at home and truly thrive. Your recommendation means the world to us, and we’re so glad you’ve felt the care and integrity we strive to bring each day. Please don’t hesitate to reach out anytime—we’re always here for you and your family.
Tricia Omeara
Moved a family member and friend from another facility, to the Renaissance, I have to say this has been the best experience so far the staff is very knowledgeable, very friendly and helpful.. this facility is like night and day compared to the other. I would definitely recommend this to anybody who's looking for a great place for a loved one.. the staff is excellent I give kudos to them for sure..
Response from the owner
Thank you so much for your kind words and for trusting us with the care of your loved one. We’re truly grateful you chose The Renaissance, and it means a lot to hear that your experience has been such a positive one. Our team works hard to create a warm, supportive, and knowledgeable environment, and your recognition of their efforts means everything to us. We’re especially glad the transition from your previous community has felt like such a meaningful improvement. Thank you again for your recommendation and for being part of our Renaissance family. Please don’t hesitate to reach out anytime—we’re always here for you.
Raynae Webb
If I could give a negative star I would. we had my mom here for 1 month and am very sorry we ever put her here. I feel it’s all about the money, very expensive and you don’t get much for your money. The food is mediocre full, full of pasta and very inexpensive food items. The one time $2500 transportation fee is ridiculous. She was hospitalized twice in that month, once due to her not receiving her medication, we still have never received the incident reports, I’m sure they are trying to cover their butts. Executive director is very short with any answers that are asked and just jumps around so she doesn’t have to answer the direct questions. Please do your homework when looking into this place, and check in and make sure your people are being taken care of and getting there medication. Definitely NOT worth the money OR piece of mind.
Response from the owner
Thank you for sharing your feedback. We take concerns like this very seriously and have completed a thorough review of the matters raised. While our findings do not align with all aspects of your experience, we understand how important your mom’s care and your peace of mind are, and we’re sorry to hear that this was your perception. Resident safety—including medication management—and clear communication with families are top priorities for our team. We are committed to transparency and are always available to review care, documentation, and any questions directly with authorized family members. We would appreciate the opportunity to speak with you personally to address your concerns. Please contact us directly at your convenience at 208.664.6116.
