The Phoenix at Hammond
About
The Phoenix at Hammond is a Phoenix Senior Living Community in Hammond, Louisiana, offering assisted living, memory care, and respite care services. Residents enjoy southern hospitality, personalized care, and engaging daily experiences in a warm and vibrant community situated near scenic lakes and cultural attractions.
Rooms & Floor Plans
AL Studio
AL Deluxe Studio
AL One Bedroom
AL Deluxe One Bedroom
AL Two Bedroom
AL Deluxe Two Bedroom
MC Studio
MC Companion
Phone
(985) 602-1800Website
Visit websiteAmenities
Life & Activities
Ratings & Reviews
4.4
out of 5
Based on 17 reviews
Reviews (17)
Showing the 16 most recent of 17 reviews from Google
Cindy Bennett
The people here who work with my mom are wonderful people.
Response from the owner
Cindy Bennett, we're happy you found our staff to be so supportive during your experience here at The Phoenix at Hammond.
Jerry Nelson
Response from the owner
Thank you for your kind review! We are lucky to have your family as part of ours.
jennifer dickmeyer
Response from the owner
Hello, thank you for rating us so high! All the best!
Heather Montoya
I reached out online and before I could close my laptop they were calling me to follow up. Marcy Klines was very helpful to my sisters and I about which direction to go with my mom. Unfortunately, assisted living was not the safest option and Marcy was so thoughtful to help us get to the next option. I would recommend The Phoenix simply because the staff.
Response from the owner
Heather Montoya, we're happy you found our staff to be so supportive during your experience here at The Phoenix at Hammond. We are very happy we could provide you with a positive experience!
Kay Lopez
If you or your family member is cognitive, independent, and money is not an issue, I would totally recommend Phoenix of Hammond. The facility is pretty and maintained. If you or your family member need Assisted Living, I would not recommend Phoenix of Hammond. I spent 42 days in Assisted Living and there are lots of inconsistencies. Lots of hits and misses. I got the impression it's mainly a money making business and upper management not really caring about the residents. I did meet some caring staff members but they did not stay long. I think they were underpaid and over worked. Talking with other residents I learned the biggest complaints are the noise level and food.
Response from the owner
We are disappointed to hear that you did not have a more positive experience with us at The Phoenix at Hammond. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (985) 602-1800.
