The Pavilion at Robinson Terrace
About
The Pavilion at Robinson Terrace is an assisted living community in Stamford, NY. It has capacity for around 60 residents.
This overview is generated from the information we have on file for this community.
What we know
- Care type
- Assisted Living
- Location
- Stamford, NY
- Capacity
- 60 residents
Phone
(607) 652-2960Website
Visit websiteLocation
Ratings & Reviews
5.0
out of 5
Based on 5 reviews
Reviews (8)
Reviews from Google
Frances Archibald
It was a very pleasant experience. Staff was friendly and efficient. Loved the picture code entry and exit. Smelled good. Looked clean. Frances Archibald
Response from the owner
Thank you, Frances, for sharing your experience. We are pleased to hear that you found our team friendly and efficient and that our community felt clean, welcoming, and secure. Your kind feedback means a great deal to us.
Florence Brown
The dining room needs to be more centralized for those that have trouble walking any distance.
Response from the owner
Thank you, Florence, for sharing your feedback. We appreciate your suggestion and are glad to hear you took the time to share your experience. For any concerns or suggestions please reach out to our administrator at (607) 652-2960 to address them promptly.
Sue Ellen Mccullar
Please don't ever put a loved one in the Nursing and Rehabilitation Center of Robinson Terrace located in Stamford, NY. It should really be condemned by NYS. There are simply no words to describe the total lack of regard and care for an individual that is completely at your mercy. If I could give this hell hole a ZERO rating that would be a compliment. Administration should be ashamed of what they allow to be considered patient/resident care because it is basically non-existent. I could give many specific examples, of what our family experienced first hand, but I'd run out of room. Disgusting, shocking and downright unacceptable, on so many levels, are just a few ways to describe what goes on there.
Response from the owner
Sue Ellen, we’re sorry to hear this impression of The Pavilion at Robinson Terrace. We take concerns about resident and family experiences seriously and would appreciate the opportunity to better understand this offline. Please contact our administrator directly at 607.652.2960 so we can review your concerns.
Julie Carroll
Wonderful place to go! Beautiful facility!
Response from the owner
Julie, Thank you so much for the kind words! We appreciate you taking the time to share your positive experience with our community. Thank you for 5 stars!
Tim Coleman
The fine folks of Robinson Terrace provided care for my Grandmother (Annie) for about a decade. We live about 800 miles away and were unable to visit as often as we would like, though keeping in touch with our Grandma she always commented how well she was taken care of and fed. If you wanted to join in the community activities you were welcomed to, or if you wanted to keep to yourself that too was fine. It's a difficult job by all accounts, but the folks at Robinson Terrace did an exceptional job of making my grandmother comfortable and cared for.
Response from the owner
Tim, Thank you so much for the kind words! We appreciate you taking the time to share your positive experience with our community. Thank you for 5 stars!
