The Orchard

I would recommend the Orchard to anyone who’s looking for care for a loved one. Huge shoutouts to Mrs. Lula Hairston and her staff who took care of my mom from 2011-2022. Also many thanks to Sandra Strain for her valuable insight and support as well.

While visiting my mother during her dinner at the memory care section of the orchard, staff members were screaming at each other with one yelling “you lay off me ! You lay off me” standing up taking an aggressive posture. This was in response to the other staff yelling at her repeatedly about moving a patient to a different table. The patient was already comfortably positioned and about to be fed but instead was pushed across the room in the heavy dining chair through two tables resulting in a cry of pain from one patient as the chair was being shoved. I thought that at any moment the altercation between these staff could become physical. I asked to speak to an administrator on call and was told I would receive a return response but I did not. During my three day visit many staff keep their voices raised to these quiet and vulnerable elderly ladies ordering them around. I will continue to reach someone in authority that cares but this hasn’t happened to this point.

Overall it was a good experience

The facility is always clean and neat and the residents are well cared for and seem happy

I visited The Orchard two years ago with members of the International Friends group. I was very impressed with the place and the quality of care you offer.