The Masonic Homes of Kentucky, Inc.

When we arrived for In-patient rehab noone came from the unit to greet us. So only because, I had stopped in a short tour did, I know where to go. We found the room and sat over 20 mins waiting for someone to come. I finally went searching for someone. Not a good first impression! When you call for help the average was 30-45 mins. On 2 occasions waited for an aid or nurse only for 1 to come in turn off Call light and leave without asking what was needed. My Dad needed changed. Other time aid came in and I ask her to change my father. She asked me to step out and I said he was fine with me being present. She told me she wasn't comfortable with it! I told her sorry.I wasn't moving because that threw a red flag up to me if you work in that field , you shouldn't be uncomfortable in that situation. So she didn't even really check my dad and said he wasn't wet. I knew he was due to his situation of having one bladder and going frequently. So as she after she left. I checked my dad and he was wet as I knew.. Fortunately, my dad room was right next to the nurse manager's office.So I took both these concerns to him. He did say he would address both the situations but didn't apologize. I would not recommend this facility. It's esthetically beautiful and has gorgeous grounds.But I didn't think the care was adequate. And another issue is Weaver.There several days before he actually got a menu to pick what he wanted to eat. Much improvement in that area needed. On a positive note Shannon was a good nurse.

Just wanted to get info on rehab side but never got a call back that was a week ago guess we dodged a bullet of what it's like getting assisted there hopefully it changed for the better.

Do better Masonic Homes of Kentucky. STOP 🛑 hiring agency nurses who go into empty rooms and sleep while on shift.