The Heritage at Sagewood
About
The Heritage at Sagewood is a warm, welcoming memory care and assisted living community in Grand Island, Nebraska, locally owned and operated by Heritage Communities since 2017. The community focuses on fostering independence and personalized care through Montessori-inspired programs including Snapshots™ and Portraits® for residents with cognitive challenges.
Capacity
136 residents
Phone
(308) 398-8005Website
Visit websiteLocation
Amenities
Life & Activities
Ratings & Reviews
3.8
out of 5
Based on 13 reviews
Reviews (13)
Showing the 7 most recent of 13 reviews from Google
Carole Urbom
The leadership group and staff are all so kind to our Aunt and she loves all the activities and meals. Thank you! Carole
Response from the owner
Hi, Carole. Your feedback is highly appreciated. Thank you so much for the review!
Dave Weatherill
I moved mom there in 2022. First year and half things were good. Then had to upgrade the care level which is more money and the care went out the window. There’s a few of the med aids that are exceptional. The help they go through is incredible worst than a packing house. The management as well as certain staff will give you 5 star lip service with a forked tongue and promise you everything and do nothing lying right to your face. If you stand up for your loved one as I did and be a thorn in their side as I was out there for 3 years till they had enough of me standing up for mom and lied about she might become a wandering risk at night and gave her a 30 day eviction notice. With that lie I can’t do nothing legally because assisted living side isn’t memory care so the doors don’t lock when leaving. They took all of mom’s money hid behind a bs lie to basically get rid of me for standing up for mom. So if you want 5star lip service and don’t mind being lied to you’re face then by all means heritage at sagewood is the place.
Response from the owner
We sincerely regret that your experience at The Heritage at Sagewood did not meet your expectations and deeply appreciate you sharing your concerns. Feedback like yours is invaluable in helping us identify areas for improvement. Please know that we are committed to ensuring the well-being of our residents and fostering transparent, respectful communication with families. If you would be willing to discuss your experience further, we encourage you to reach out directly, as your insights are important to us.
Kathy Leschinsky
Ericka is very friendly and has the answers that I asked. She personally loves where she works and let’s us know that Heritage is a wonderful place to live. Tells of the little extra things the people get who live there and I have talked to those people who live at Heritage and they all love it also. They like the food and the activities.
Response from the owner
Hi, Kathy. We appreciate the kind words and are glad we could provide you with a positive experience!
Sally Phillips
I can’t say enough good things about the care and attention my sister and brother-in-law have received at Sagewood. The staff have all been so caring, compassionate, and helpful and their willingness to ‘go the extra mile’ is amazing! While my brother-in- law was extremely reluctant to move from their home he now frequently says “I love this place!” What a blessing that has been!
Response from the owner
Sally, thank you for taking the time to write a note so others can benefit from your experience with The Heritage at Sagewood. We are so happy and honored to have your sister and brother-in-law here. We are so happy to hear that your brother-in-law has found that life at The Heritage is "living better" now. Thank you for choosing The Heritage at Sagewood and honoring us with the opportunity to care for your loved ones.
Kimmi
They treat their staff poorly. Why would take a love one there if they treat their staff badly?
Response from the owner
We appreciate your feedback, Kimmi. If you would like to discuss your experience further, don't hesitate to reach out to our home office at (402) 933-2561. We would love the opportunity to resolve any issues.
