The Heritage at Fountain Point
About
The Heritage at Fountain Point, established in 2020 and locally owned by Heritage Communities, is a senior living community in Norfolk, NE offering assisted living, memory care, and respite care. The community features personalized care, meaningful connections, and comfortable senior apartments, with 50 life enrichment activities each week and a pet-friendly environment.
Capacity
130 residents
Phone
(402) 758-9000Website
Visit websiteLocation
Amenities
Life & Activities
Ratings & Reviews
4.4
out of 5
Based on 25 reviews
Reviews (25)
Showing the 24 most recent of 25 reviews from Google
Kelly Write Away
A new, gorgeous facility built to honor its residents with large apartments and top notch staff. In just over a month, our mother improved dramatically after receiving wonderful food and skilled care. She enjoys being able to order what food she wants as well as playing bingo. We enjoy visiting her in her beautiful apartment with high ceilings and kitchenette.
Response from the owner
Thank you so much for your kind words, Kelly!
Ingrid Donato
New facility, clean, easy to maneuver, friendly professional staff, the food was delicious, located next to the surgical center at which I had a procedure, great place to convalesce before returning home
Response from the owner
We're elated to hear about your positive experience at The Heritage at Fountain Point. Thank you for your kind words!
Barbara Carstens
I’ve had very positive experiences at every visit I’ve made to Heritage of Fountain Point. The staff are always friendly and accommodating. A very warm and friendly atmosphere and you always feel welcome and at home. Beautiful facility.
Response from the owner
Thank you for sharing your positive experience at The Heritage at Fountain Point. We are excited to hear that you found the staff friendly and accommodating, creating a warm and welcoming atmosphere.
Pam Siebrandt
We are very happy with the care my mom gets at Heritage at Fountain Point. My mom has been at the Memory unit since July 2024. The way the staff interacts with my mom with dementia is very positive. The training they have is very apparent when she is not having a good day. The previous place she was at she was very agitated most of the time and here at heritage she is calm and content. She has became friends with several ladies there so I don't feel she is isolated. They have many daily activities that keep her entertained and mobile. She is still able to keep her dignity even in her cognitive decline which means a lot to my family. The communication with staff and my self and family is great. I can always call if I have questions or concerns and they listen. They are also very organized when it comes to having my mom ready for doctor appointments. They have all the paperwork needed for the doctor to be able to relay the info from the appointments to the staff there at Heritage to make sure all the orders are being taken care of for my mom's care. Overall I and my family are very happy we chose Heritage at Fountain Point Memory unit for my mom.
Response from the owner
Oh, you just filled our hearts with joy! We're thrilled to hear that your mom is doing better in her new environment at The Heritage at Fountain Point. It's wonderful to know that our commitment to dementia training for every associate is evident in their interactions and has made such a difference in your mom's well-being and demeanor. It is wonderful to watch her enjoy the daily Portraits activities and interact with her friends. Thank you for recognizing our efforts in maintaining communication with families and managing doctor appointments. We appreciate you taking the time to share your feedback and are truly grateful that you chose The Heritage at Fountain Point for your mom's care.
Pat Weberg
My husband has been living at Fountain Point Memory Care since May 2024. He has received excellent care and has been treated with dignity and respect. He has been given cognitive stimulation through the Portraits program. The staff is amazing, they are kind , caring and knowledgeable about the needs of the residents. The staff is led by a wonderful team of Theresa and Hannah! Their humanity and compassion are on display every day. They lead the staff by their amazing example. I would be pressed to find a facility any better. I am so appreciative of all the people who care for my husband.
Response from the owner
Pat, thank you for your kind words and recognition of our dedicated associates. We're privileged and honored to care for your husband at The Heritage at Fountain Point. We are happy to hear that you are pleased with the stimulation he gets with our exclusive Portraits programming for our memory care residents.
