The Forum at Park Lane
About
The Forum at Park Lane is an assisted living community in Dallas, TX. It has capacity for around 65 residents.
This overview is generated from the information we have on file for this community.
What we know
- Care type
- Assisted Living
- Location
- Dallas, TX
- Capacity
- 65 residents
Phone
(214) 369-9905Website
Visit websiteLocation
Amenities
Ratings & Reviews
4.5
out of 5
Based on 54 reviews
Reviews (54)
Showing the 50 most recent of 54 reviews from Google
Molly Bryant
You will not find a friendlier, more loving community in which to place your most cherished family members! The Forum has been this way for decades. My centenarian grandmother has been here for ten years and it's been the very best decision we could have made. The directors and staff are like family. Just to walk the halls every day, one observes the upbeat, familiar exchanges among residents and staff. Everyone looks out for one another and family involvement is embraced and encouraged. It's hard to find a warmer, more encouraging place in Dallas! PS The food is unbelievable ⭐️⭐️⭐️⭐️⭐️
Response from the owner
Hi Molly, thank you for posting your positive review. Our team here at The Forum at Park Lane is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
Pat Patrick
My mother in assisted living recently experienced a health episode and received genuine concerned, caring & smiling staff across all shifts—beyond the call of duty. We are so grateful and comforted that she’s in compassionate & competent hands!
Response from the owner
We're happy to know that we've exceeded your expectations and look forward to continuing to do so!
Daniel Garner
The NUMBER ONE criteria for a place for my mother to live - even more than first class tangibles (like The Forum has) — is the Heart of the Staff and the Staff’s Leader. Here, the Forum gets 10-Stars, not just 5. My parents moved to the Forum in 2013. My Dad passed away in 2017. My mother has continued and continues to thrive and flourish - and enjoy life and living - at The Forum, now 9 later and almost 13 years since first moving there. EVERY member of the The Forum’s Staff - the Executive Director, Sonia Nix, and the front office, the Receptionists, the Executive Chef, Paul Glassman (who is a world class chef and consistently provides top quality dinning) and the dinning room staff, the activities, lifestyle and well-being staff, the limousine drivers, house cleaning staff,Maintenance staff, Security staff, “Happy Hands” assistance staff, the Ageility physical therapists on site, the Salon on site, are Angels who do what they do as a Calling… THEY are the heart and soul and fabric of The Forum. They care personally about each resident. And they also care about and are welcoming and attentive to residents’ family members (and as a result, we know and love ‘em all). A lady from another top institution of excellence once told me that before considering anyone for employment, she first talks to them by telephone. “If I can’t feel their smile over the phone, I tell them this isn’t the place for them”. And so it is especially as to Heart) for The Forum. My experience is likewise for the other residents at The Forum. They are friendly, welcoming, genuine… no pretentiousness. My mother has made many, many dear friends at The Forum, who - along with The Forum’s Staff - enrich her life daily. My mother has always been wise. Never more so than when she selected The Forum.
Response from the owner
Dear Daniel, Thank you for sharing your feedback. We deeply apologize that we did not exceed the standard you had entrusted us with. We value you as a part of our The Forum at Park Lane family and regret that you were disappointed. We’d like to discuss your experience in detail to see how we can improve our process. Please contact us at +1 214-369-9902.
Olga De Ramirez
Met Stephany sales director she explained all the services they provide for the residents very thoroughly
Response from the owner
Hi Olga thank you for posting your positive review. At The Forum at Park Lane, we value your time and always strive to provide fast and efficient service.
Evelyn Biretz
This is my dad's second stay at the Bentley. I moved him out the first time to have him closer to home but guess what he's back at the Bentley again. He loves it there, the staff is very friendly and very helpful. He enjoys the food there a lot better than the last place that he was at. He was happy to be with some old friends from his previous stay and to make new friends. He thoroughly enjoys the happy hours on Friday. I enjoy being there with him so I can meet his friends and we all have a great time together. I would definitely recommend this community to anyone who is looking for a super place to live.
Response from the owner
Hi, Evelyn. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
