Sunrise Villa Tuckahoe

I cannot express enough gratitude for the exceptional care and professionalism shown to my parents at Sunrise Villa Tuckahoe. Transitioning from independent living to assisted living is a major life change, but the team here made the entire process incredibly smooth and stress-free. The staff treats them both with genuine love, respect, and profound patience. Every interaction is marked by kindness and consideration, which has made a meaningful difference in their quality of life. As an only child, managing the care of elderly parents can often feel overwhelming. The staff at Sunrise have made everything so much easier for me to handle. They are always available at a moment’s notice with helpful support and friendly advice. Their collaborative teamwork ensures that my parents receive consistent, comprehensive care and that no detail is ever overlooked. It is a huge relief to know they are in such dignified and capable hands. I highly recommend this community to any family looking for a loving and professional environment for their parents.

4.5 stars It is as close to home away from home that you can get. My parents have been with Sunrise Villa Tuckahoe for 3 years. If you have a concern it is addressed in a timely manner. They are happy… and that makes me happy

My Mother moved into Sunrise Villa Tuckahoe (SVT) for Independent/ Assisted Living in December 2020 during the pandemic. She has lived there for almost five and a half years at this point. The SVT staff has been wonderful to work with. The staff are genuinely interested in learning guests' likes/ dislikes/ requirements, keeping guests safe, and working hard to accommodate their needs. The rooms are well maintained, and support/ communication from the staff has been excellent. The Sales Director is very approachable, understanding, and easy to talk to. She did a great job helping our family find housing and care options at SVT that met my Mothers' budget, and answered my Mother's questions about Assisted Living, which significantly helped her transition from her home to SVT. The Lead Concierge is very friendly and a great source of information. Both of them are a joy to work with, and are great representatives of SVT. There are many activities scheduled each day, and my Mother has been taking advantage of them. I am very pleased that residents can go on trips to parks and other places to get them out of the building and enjoy the weather whenever possible. Transportation to/from Medical appointments is included in the Monthly price (two trips per month), which is so convenient and simplifies supporting my Mother. This has been a really nice journey with SVT, and our family is looking forward to continuing our relationship.

Wonderful experience in helping my parents choose a facility to meet their needs. Helpful staff, especially Ashley went above and beyond to educate us and help us feel welcome. Follow up after 3 yrs. Staff remains extremely helpful, respectful and attentive. Dining room OK, food seems adequate, not great. The biggest problem is billing, especially if someone is in their Reminiscence unit (memory care), bills escalate rapidly and their portal system for payments and keeping track of things is terrible, being months behind when it should be in real time. Also, some of the apts. in the older section lack some basics like disposals, diswashers, and adequate cabinet and drawer space. Overall nice though. Things like adequte hot water require constant maintenance, with usually attentive maintenance staff.

Channika was very helpful and very knowledgeable