Seven Lakes Memory Care

I want help anyone looking for memory care by sharing the special experience our family has had and continues to have at Seven Lakes. Kim West has continued to be available for our family with any care questions or concerns we have about the care of our loved one. Katie and Carol, concierges at the front desk are amazing and can answer most of my concerns. They always know the activity my loved one is in when I check in. The activities Kaylan, Sheila, and Kerri provide; music, exercise, crafts, outdoor experiences to name a few are enjoyed by many. These ladies know the special personalities of each resident to make the activities meaningful. Most importantly is the care giving professional staff that help each resident with their personal daily needs. I enjoy spending time at the home because of exceptional care they provide each resident. Seven Lakes also welcomes outside care givers. We personally have the help of Bristol Hospice we are thankful for. This home has kept a whistle in my husband's heart, when you visit you may hear it. Heather Buckler

I worked with Kim West. Our family was very happy with her kindness and willingness to help with our questions during a difficult time with my parents.

We have been very happy with the care Marlene receives from 7 Lakes. I feel that all of her caregivers have been outstanding and I would especially like to rave about Felicia. She is always so cheerful and full of energy and makes Marlene laugh, which is what it’s all about . Very special rave for Tanisha Who Has been very responsive to my many questions. I feel she watches Marlene carefully to see if anything. Negative is happening and then draws it to our attention. I feel we have become friends when I came back after three month hiatis We gave each other a hug. I also. Give out a shout to Audrey And Gabby, two wonderful people. Katie and Carol the front desk are always wonderful to see when I walk in the door. They are always cheerful asking me how I’m doing and are always willing to go above and beyond. They are great addition for 7 Lakes.

My mother was placed at Seven Lakes based on an immediate love for this warm environment. Having a tour from Kim on my first visit, lived up to every first impression felt. Thank you Kim. My first encounter with the tour, said truth to all of Kim's words of comfort and invitation. Staffing are like family and knowledge from all were cloaked in skills and understanding of the dementia process. Kim introduced staff as family, on day one visit. Meeting so many smiling faces that day from maintenance to hairdresser, Jody, and meeting the great front desk greeters, Katie and Carol,. They were all a welcome of comfort with feelings of coming to a family home. Staff compassion is always there. Amazing giving of love,care and ready to serve to all by individual needs and personalities. Thank you all. Smiles, warmth and care, were felt from the first visit and seen daily as our choice to have mom live there was exactly the place. My mom was coming from her home of 73 years and making a transition,which stressed myself and our family more than mom. My mom adapted soon and the staff were reassurring and assistive to her and myself in that initial phase of moving in. Immediate comfort from all staff as she enjoyed her new room, stimulation and felt love given. This was true from the beginning. Leslie, medical nurse on staff and Meghan, director were new after mom arrived ,and joined in with the same compassion and assistance. Thanks to them for over and beyond time given as seen with many hats they served with and their time given to all family staff and needs. I visited my mom daily and the greetings and updated information about what was going on in the home made me feel like I was visiting a family home. Thank you Katie and Carol for your smiles, assist, cookies, and daily direction to keep up with Seven Lakes activities and stimulation. Wonderful choices made for musicians, exercise trainers, and a great hairdresser,Jody. Activity assistant activities adds to the closeness felt at Seven Lakes. My questions for my mom's needs are always addressed, discussed and an immediate troubleshooting given by staff or director. The activity directors,Carrie,and others encouraged mom everyday. Awesome efforts of preparation and delivery. The stimulation is fantastic and delivered with love for all participating at whatever level they could engage. My mother had more smiles, felt at home with and we all have felt Seven Lakes as our family friends.