Samaritan Summit Village

I went to a team meeting about my mother's care on Friday where I was assured she was progressing nicely, and by Monday she was dead. She was ill and her condition was not monitored properly. That Saturday night she called me saying she thought she was dying. She had been left to languish in bed with untreated pneumonia. When I went to the facility ,alarmed, on Saturday night, a supervisor gaslighted me- my mother's vitals were fine and she was just " panicking." I've put in 2 calls to the " advocate" which haven't been returned. We'll see what the Department Of Health thinks.

I am reviewing Samaritan summit Village with staff is exceptional. They’re caring and compassionate and take time with their job is a great place to send someone if they need rehab. The issue that I have is that there’s a contract that you sign that says that you receive a shower once a week I don’t think that that should be in a contract I honestly believe that person needs a shower more than once a week. I understand that there’s a shortage of faculty because of Covid however, you have skin breakdown if you don’t have a shower more than once a week. their facilities like prisons and psychiatric wards where those patients have showers every day where they can refuse, but have to have a shower every two days your contract should be reviewed and updated so that patients receive a shower more than once a week you’re dealing with people who are incontinent and definitely need a shower more than once a week please look in to your contract and make this more reasonable for your patients