Plymouth Village of Redlands
About
Plymouth Village is a Life Plan Community in Redlands, California, offering independent living in single-level cottage homes on a 37-acre campus with abundant green space, walking paths, and gardens. As a continuum of care community, residents have access to assisted living, memory support, skilled nursing, and short-stay rehabilitation if needed.
Rooms & Floor Plans
Single-level cottage homes
Beautiful single-level homes offering optimal privacy with easy access to campus amenities
Capacity
303 residents
Phone
(909) 793-1233Website
Visit websiteLocation
Amenities
Life & Activities
Ratings & Reviews
4.1
out of 5
Based on 34 reviews
Reviews (35)
Reviews from Google
Norman Barr
Response from the owner
Thank you for your five-star review, Norman! We truly appreciate you taking the time to share your rating.
C James
My mother stayed here for 5 days for respite care. Overall it was a very good experience. The nurses and CNAs were attentive and responded to most of my mom's needs quickly and appropriately. The office staff was thorough and also quick to respond to all my questions. I had a lot! We would use them again.
Response from the owner
Thank you for your review. We are elated to hear your mother had a very good respite care experience. Our team takes pride in providing attentive care and responding quickly to residents' needs. We appreciate your kind words about our nurses, CNAs, and office team, and we're honored you would choose Plymouth Village again.
S. Eagle
I am happy to share my experience in choosing to live at Plymouth Village. From the first connection, I often say I so appreciate the transparency when answering my questions. Staff and team members are a pleasure to work with. The sense of community is primary. Our grouping as a village with neighborhoods gives a sense of new friends becoming old friends quickly. Opportunities to volunteer, educational activities, local trips, community involvement - residents all bring a lifetime of experience to share. I feel so fortunate to be a part of this.
Response from the owner
Thank you for your five-star review! We are fortunate to have such a great group of residents and team members, and we’re grateful to you and all who help shape our culture and community. Thank you for sharing, and for being part of the Plymouth Village family!
Sarah Sorrell
Happened to run into the head chef Omar during a walk through with my family and he was extremely rude. I attempted to ask what kind of meals were prepared at this facility and how accommodating they were for dietary restrictions and he was very disrespectful and was very condescending towards me and my family. A very beautiful facility but was a big turn off if the rest of the staff is this rude.
Response from the owner
Thank you for taking the time to share your feedback, Sarah. We sincerely apologize for the negative experience you had with a member of our dining team during your recent tour. Please know that the behavior you described does not reflect our values at Plymouth Village, and we are investigating this matter internally. We'd appreciate the opportunity to discuss this further, so please feel free to reach out to our Executive Director Michael Harrison, Michael.Harrison@humangood.org, at your earliest convenience. Thank you!
Bonnie Russell
Really easy move-in with help of organizing and packing company. Friendly staff and residents with great country-club like housing and grounds.
Response from the owner
Bonnie, thanks for your five-star review. We appreciate your kind comments about our friendly team members and fellow residents, and are glad that you are enjoying life at Plymouth Village!
