The Phoenix at Dunwoody

Just Awful! Dont send your loved one here!!

We searched for over a year for a place that would meet the needs of my husband's aunt who has Alzheimer's and her daughter who is autistic and we were so happy when we found Phoenix. It is clean - welcoming decor - has daily activities for them throughout the day (we have even been welcomed to join in with them) - there are all sorts of other things they can do like games, puzzles, and television- delicious food that is presented very nicely and a nice variety - and lastly but not least the awesome caring staff - I just can't say enough about the staff, they have been welcoming and helpful from the beginning, many have gone far and above for both of them and us on many many occasions. We are continuously are thankful for the guidance and compassion of this awesome staff. We would highly recommend Phoenix at Dunwoody to anyone who wishes to be in a caring, safe, welcoming environment.

I moved my mother into the Phoenix at Dunwoody on October 28, 2020. The only issue I have is that I didn't do it sooner. They have done everything they said they would do during the interview and now my mother passed away this past week (She was 95) and they have been super supportive. Hospice was brought in a week earlier and again, the staff couldn't have been nicer or more caring. I am talking top to bottom, just excellent people. I am out of parents at this time, but I strongly suggest The Phoenix at Dunwoody to anyone looking and will certainly suggest it to friends and neighbors that end up in the same situation as I did.

I really appreciate how responsive the staff is in the on-boarding process and the level of attention during first few weeks of transition for my father. Great staff and great attitude. The billing process is very transparent and everything promised is delivered without surprises. I highly recommend. Gary W

HORRIBLE!!!!! I had a family memeber that went here! They lied to us when we came to visit her ever week they had a different reason evertime we came to visit here! She was in pain and they did not even let her son come and visit her I MEAN LIKE HOW DARE YOU !!!! Affter a little while she was suffering with Liquid in her lungs… THE STAFF DID NOTHING ABOUT IT!!!!!!! They did not let family members or friends come and visit here while she was dying NOT EVEN HER OWN SON !!!!! Please do not send your loved one here we where in pain to see that are loved one was dying alone ! SCREW U !!!!!