Peninsula Regent (the)
About
The Peninsula Regent is a luxury senior living community located in downtown San Mateo offering independent living residences with upscale amenities, dining programs, and comprehensive lifestyle services. Members own their condos and enjoy white-glove service, fine dining options, fitness and aquatic facilities, cultural activities, and a vibrant social community.
Rooms & Floor Plans
Floorplan A
813 sq ft. 1-bedroom / 1-bathroom
Floorplan B
981 sq ft. 1-bedroom / 1-bathroom / den
Floorplan C
968 sq ft. 1 Bedroom / 1 Bath + Den
Floorplan D
1112 sq ft. 1-bedroom / 2-bathroom / den
Floorplan E
1125 sq ft. 2 Bedroom / 2 Bath
Floorplan F
1283 sq ft. 2 Bedroom / 2 Bath
Floorplan G
1273 sq ft. 2-bedroom / 2-bathroom
Floorplan H
1429 sq ft. 2-bedroom / 2-bathroom
Capacity
435 residents
Phone
(650) 579-5500Website
Visit websiteLocation
Amenities
Life & Activities
Care Services
- Wellness Programs
- Transportation
- Housekeeping
- Twenty Four Hour Staff
Ratings & Reviews
4.3
out of 5
Based on 31 reviews
Reviews (31)
Reviews from Google
Linda Johnson
STAY AWAY!! The administration here is frankly dishonest. My mother- in- law died over 3 years ago and they will not make right on a $5000 overpayment to them. They don't return calls, ignore emails, ask to see numerous copies of the check again and again (they could see on their own accounting records that the check was never cashed). I think they assume we'll give up. This whole industry is shady taking huge amounts of profits from selling properties when someone dies. But this place is the worst. THESE PEOPLE ARE UNETHICAL. BEWARE!!! .....a few weeks later...So after all this time, and reporting them to the State of Ca agency to prevent elder abuse, we finally got a check. Amazing that it took state intervention to get our money. Then they enter the text saying to reach out. We've been 'reaching out' for over a year. The public needs to be warned about unscrupulous organizations. The review stands.
Response from the owner
Linda, we’re very sorry to hear about your experience and understand how frustrating this situation must feel. We take matters like overpayments and communication seriously, and we would like the opportunity to review this further. Please reach out to us directly so we can look into the details and work toward a resolution.
paul wartelle
Response from the owner
Mr. Wartelle, we would like the opportunity to address any concerns you may have that prompted this feedback. Please reach out to us at (650) 579-5500. Ask for Executive Director Martin Herter. Thank you.
Mike Ko
Friendly and clean.
Response from the owner
Thanks so much for the five stars, Mike! We appreciate you taking the time to provide your feedback. Have a great week!
Pearl80 Anderson
Extremely nice center for your loved ones. Everything you could ever need or want. Very clean, great customer service from every department. Very secure. There is something for the residents to do every day whether it's an outing to the coast, a play in the city, or bocceball. The tenants are very nice.
Response from the owner
Thank you so much for this wonderful five-star review, Pearl! We appreciate you!
heidi hoffman
Response from the owner
Hi, our number one goal is attaining 100% satisfaction in all aspects of what we do for you. If you have any questions, we will be more than happy to assist you! Thank you again!
