Pacifica Senior Living of Palm Beach
About
Pacifica Senior Living of Palm Beach is an assisted living community in Greenacres, FL. It has capacity for around 98 residents.
This overview is generated from the information we have on file for this community.
What we know
- Care type
- Assisted Living
- Location
- Greenacres, FL
- Capacity
- 98 residents
Phone
(561) 434-0434Website
Visit websiteLocation
Ratings & Reviews
4.1
out of 5
Based on 37 reviews
Reviews (41)
Reviews from Google
Chayse McLaughlin
A beautiful, vibrant community! The Cottage design creates such an intimate and personalized experience for their residents.
Response from the owner
Hi Chayse, we are so glad our team could exceed all of your expectations. Thank you for taking the time to leave this positive review for our community! We look forward to seeing you again at Cottages at Palm Beach!
Steve Lange
Response from the owner
Thank you for your review! We're glad to hear that you have enjoyed your experience at Cottages at Palm Beach.
Kyle Thomas
Horrible place. The staff and management are very rude to their residents
Response from the owner
The care and happiness of our residents is our top priority. Our team is dedicated to providing a friendly and welcoming community to everyone. We would appreciate the opportunity to learn more about your experience so we can make this right. Pease email our team at corpmarketing@cottagesatpalmbeach.com.
peola spence
If you love your Loved ones BEWARE don’t put them here!! It’s not safe for the patients or the workers. Place is dirty , they don’t bath the patients, they sold me false dreams. It’s so under staffed they can’t give enough attention to the patients, all the patients do is wonder around. It’s no interaction to stimulate or structure for the patients. Most of the staff are very nice but you can see the frustration in their faces and the lack of support. One thing I feel it’s not safe is locking the patients in their rooms every night, my mom is a diabetic and if her sugar is low and not feeling good NO ONE WOULD EVER KNOW until the morning. While sitting on her bed I found ants in her bed and along the wall , I immediately cloroxed her room, changed her linens and my husband exterminated the room the next day, no problems since. I also wash my mom clothes and while taking her basket out the biggest cockroach I’ve seen was trailing behind me. The entire place reeks of urine and dirtiness. I’m breaking her contract for her safety. SHES OUT!!! This would never happen at Morse life.
Response from the owner
We’re very sorry to hear about your experience and the concerns you’ve raised. The safety, dignity, and well-being of our residents are our top priorities, and what you’ve described is not reflective of the standards we strive to uphold. We take feedback like this seriously and would appreciate the opportunity to look into these matters further. Concerns related to cleanliness, staffing levels, and resident care are important, and we are committed to addressing them promptly. Please reach out to us directly so we can investigate your experience in detail and work toward a resolution. Your feedback helps us improve, and we truly value the trust families place in us when caring for their loved ones. 561-253-5649 -Lori
VG
Kevin was nice and gave us a tour of the facility. He was very detailed and explained the process for us. The cottage and room were nice and clean. The staff is also friendly. My grandmother has macular degeneration so the buckled sidewalks do not work for her.
Response from the owner
Vg, thank you for taking the time to leave this positive review! We value your feedback and appreciate your kind words about Cottages at Palm Beach.
